My husband and I stayed at this hotel from October 14-24, 2013. We highly recommend this hotel for the following reasons: 1) It's well located at Playacar area; 2) it has one of the most amazing and beautiful beach I have ever being. The water is completely clear and very clean. The sand is white and you can see a lot of fishes. 3) The hotel is very clean. 4) The food is very good even though they don't offer much variety. 5) The hotel provides bicycles so you can go to 5 th Avenue (Quinta Avenida) within 12-15 minutes. This is a very good option and you can save money because a taxi will cost $7 per ride or $14 roundtrip. 6) The hotel has a variety daily night show and during the day it has a very good animation staff. 7) Good a/c 8) Comfortable rooms. 8) It's near the ferry terminal to Cozumel. The ferry costs you around $26 roundtrip.
On the other hand, we think that the hotel can improve many things as: 1) They should not ask $2 daily for the safe deposit box, it should be included. 2) Even though most of it's staff is very friendly and helpful, there are a few employees that should have better attitude with the tourist. 3) The hotel only has wifi in the lobby.
Tips: If you are planning to visit Xcaret, Xplor, Xel Ha-Tulum, I highly recommend that you buy it directly through www.xcaretexperiencias.com because they offer you a package of $249 per person. I paid $315 per person at the hotel. So you can save some money if you buy the tickets in advance.
In conclusion, if you are looking for a 5 star luxury hotel, this is not your best option. On the other hand, the hotel has everything you need like, if you want to save some money and have a great vacation.
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- Also Known As:
- Viva Wyndham Maya Hotel Playa Del Carmen
- Viva Maya
- Maya Viva Wyndham
- Wyndham Hotel Playa Del Carmen
- Wyndham Playa Del Carmen
- Playa Del Carmen Wyndham
- Wyndham Maya
- Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico