My wife and I spent a week at the Gran Porto the week of February 8, 2014. We have been guests here a half dozen times over the years and keep coming back. The reason is simple: the people working here are the best!
Before I get into the review of the property I want to give a shout out to all the staff, some who have become like friends to us. Hola to Teresa at the pool, Pablo on the beach, Mateo and May in the buffet, Isaura the hostess, Sarain for those early moring chats in the 24 hour snack bar, Blanca & Emeila at the Real Club desk, Enrique at the front desk, and last but not least the entertainment group: (King)Arturo, (Prince)Osvaldo, Omar, Michelle, Jesus & Verlan. If you think of bingo you will guess who we are!
Once you get your luggage and make it thru customs you are about a 50 minute drive from the airport; depending on the number of stops your transport needs to make on the way. Upon arrival you will be greeted with a refreshing drink. They will photocopy your passport, make a blank imprint of your credit card (which you will get back at checkout), and strap on a wrist band. Don't lose it as you will be charged for a new one.
We have always booked a junior suite or junior suite ocean view. Be aware that ocean view and ocean front are different catagories. This trip we booked a junior suite. Some of these rooms are closer to the main part of the resort and are a bit noisier. There are sounds from the kitchen, the air conditioners, and the service lane at the side of the resort. If you don't plan on using the balcony it won't really matter. For us the ocean view room is the best bet. The ocean front room on the 2nd or 3rd floor is what you want if you need an unobstructed view of the sea.
We had room 210. This room is large with high ceiling. It had 2 double beds that were of medium hardness with a nice duvet cover. There is a bar fridge stocked with bottled water, soft drinks and beer on a daily basis. There is a coffee maker and 32 inch flat screen TV. The bathroom has a sink in a fairly large vanity and a walk in shower. You need to wait a minute or two for hot water to come when showering but once it does there is plenty. The closet has complimentary robes, ironing board and iron, and a programable safe. The AC is quiet and very good.
When you are ready to eat the Albatros is the main buffet and is open for breakfast, lunch and supper. The food selection hasn't changed much over the years and you can usually find something you will like. Personally, I find you can never go wrong with any fish dish. Once a week they have steak night and mine was excellent. There are also two a la carte restaurants for dinner, Maria's and il Pescatore. There is no limit to how many times you use them. Il Pescatore requires reservation. Lobster can be had for additional charge. On this trip we did not eat there so have no opinion to offer. There is a 24 hour snack bar that has a variety of foods.
The beach is easily accessed from all the rooms in this resort. I think this is one of its best features. There are plenty of cabanas however you should put out your towels early to reserve one. The same holds true for the pool, but there is greater demand so get out there quick! Towels are available at the poolside. Keep it so you have one to put out the next morning. The beach itself is great until you get to the waters edge. There are rows of sandbags to cross before you enter the water. There are a lot of rocks in the water and many boats to one side. Having said that it is perfectly useable if you wade out some distance. There is drink service on the beach and around the pool. Snack foods such as fries, hot dogs, hamburgers, & nachos are available on the beach at Gaviotas Grill.
After a day on the beach you may be ready to explore Fifth Avenue. This is the main tourist area in Playa del Carmen and Gran Porto is ideally located to it. You will finds hundreds of shops and restaurants along this pedestrians only street. If you feel adventurous you can explore the side streets where you will find many more stores as well as night clubs. The shops close at 10 pm but the clubs go till 4 am.
This resort chain has recently changed owners. We hope that the character of the resort stays as it is. The staff are friendly and the resort is spotlessly clean. It is showing its age in some ways but they are constantly renewing it. We hope to return for many years to come.
- Official Description (provided by the hotel):
- On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Cheap Tickets, Orbitz, HotelsforEveryone and Despegar.com so you can book your Gran Porto Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Porto Real Hotel
- Gran Porto Real Playa Del Carmen
- Hotel Gran Porto Real
- Gran Porto Real Resort Spa
- Porto Real
- Grand Porto Real Playa Del Carmen
- Gran Porto Real Mexico
- Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico