The best day of our vacation! Jay, the owner, was very prompt and courteous with his emails which put me at ease and assured me I was dealing with a professional company. Don't be scammed by the locals on the beach or in town who try to take a deposit up front. We paid for our tour when we were picked up which was perfect; don't forget to tip at the end of the day. It is MUCH deserved. Roberto (the driver) and Karen our guide were awesome! Karen was very knowledgable and friendly, plus she spoke perfect English (helpful for us!). My husband and I had the whole van to ourselves so it truly was a private tour. We experienced the Coba Ruins (climbed the tall pyramid), swam in Ackumal Bay with the sea turtles (AMAZING!), had lunch at a beachside restaurant, and finished the day swimming in a serene lagoon which felt like we were in an actual aquarium. Karen was truly gracious and seemed genuinely happy that she was showing us around. She pointed out many fish, turtles and stingrays while we were snorkelling that we would have otherwise missed. Roberto the driver stopped at a roadside coconut stand for us to experience drinking fresh coconut water - so good! We also got to meet the owner, Jay, while we stopped for a coffee break in the morning which I thought was a very personal touch. He seemed sincerely pleased that we had chosen his company. There is a huge difference between Your Private Tour and the tour busses leaving from your hotel. No people shopping and it is a truly personalized experience. Do yourself a favour and spend the little bit of extra money to have a far superior time. And Karen, we will be sending down some black licorice for you!!
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