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“Great location, nice rooms and very helpful and kind staff”

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Cache Hotel Boutique
Ranked #111 of 210 Hotels in Playa del Carmen
Certificate of Excellence
West Palm Beach, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, nice rooms and very helpful and kind staff”
Reviewed April 14, 2014

I stayed at Caché hotel during the spring break and everything I can say is highly positive. The friendly staff make you feel so comfortable, location is unbeatable, and room are pretty minimalist, with a stylish touch, I really liked it. If you are looking for a non all-inclusive hotel in playa del Carmen, this is a great option.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Javiertrapito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, March 17, 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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    5
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Dutch first
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  • Any
English first
1 review
Reviewed April 14, 2014

Positives: The room was a great size and the linens were 5 star rating. The pool was great for soaking up the sun during the day if you decided to avoid the crowded beach. The sunsets from their spot was breathtaking. Also there was an elevator for the top floors - great for luggage. The staff were very helpful and friendly.
The negatives: the breakfast were simple and adequate. If you wanted a buffet style you needed to pay for your own. But I like walking and a lot of the restaurants and the 5th street stores were close enough. For the expense, I thought that you were getting your money's worth.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, March 17, 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 14, 2014 via mobile

Location is very central, room very spacious and modern. Ac , tv and wifi great! very nice swimming pool, very quite at night considering is only 5 min from busy 5th avenida.5 - 10 walk min from the beach.
lovely, friendly and helpfull staff! I would def stay here again! Thank you!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aliceost81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, March 17, 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
1 review
Reviewed April 14, 2014

Just two blocks away from the 5th avenue. The hotel is nice and very clean. Excellent service from the hotel staff. Highly recommended. wi-fi should improve in the rooms as it was really poor some times.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jorge P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, March 17, 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 14, 2014 via mobile

The bed is fantastic and the rooms are very clean; however, the blinding spotlight at the park across the street fom the hotel that stays on all night is not fantastic. The blackout blinds do help dull the light, but it still filters through quite brightly.
In-room coffee costs a minimum of 60 pesos per day; 30 for one small bottle of water and 30 for one coffee pod. Breakfast is included in the price of the hotel and is at a restaurant 2-3 blocks away. They offer 3 choices that are okay. We just found them a little boring after 7 days straight.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TryNewFoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, February 23, 2017
Dear Much valued client,

Thank you for taking the time to review La Tortuga Hotel & Spa . We truly value the opinions of our customers and we apologize that we did not meet your expectations.
We are working to achieve a better service and your comments are a great help to identify our areas of improvement.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 14, 2014

Top notch. Nice, clean and spacious. Really friendly staff and great location: Close enough to the action without being in the thick of it. Calle 5 is the main St and it's just a short walk away. Breakfast was pretty standard. Only real downside was the road noise heard from the pool, but we couldn't hear this from the room at all. Pool itself was lovely. Would definitely stay here again, perfect for weekends or short trips. Love that there're no kids!!!!!!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Emma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, March 17, 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chaniá, Khania, Greece
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2014

Lets say the positives:
Size of room
Location
Cleaness

Negatives:
Breakfast (it was in another place and very very very poor - actualy it's not worthing)
Dirty small and rediculsy swallow swimming pool.
Poor wifi access

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikos K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, February 23, 2017
Dear Much valued client,

Thank you for taking the time to review La Tortuga Hotel & Spa . We truly value the opinions of our customers and we apologize that we did not meet your expectations.
We are working to achieve a better service and your comments are a great help to identify our areas of improvement.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cache Hotel Boutique

Property: Cache Hotel Boutique
Address: Mza 105 Calle 10 Norte esquina con 15va Av, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #111 of 210 Hotels in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cache Hotel Boutique 3*
Number of rooms: 26
Official Description (provided by the hotel):
Cache Hotel Boutique, is a urban contempory hotel located in the heart of Playa del Carmen, Mexico. Just two streets away from the famous 5th Avenue and three streets away from the beach. The location of this hotel allows you a easy access to all of the touristic highlights, restaurants and shopping centres. Cache Hotel Boutique hosts 26 deluxe double or twin rooms recently refurbished and located around the pool area. Each room is designed with a combination of white and pastel colours making a innovative decoration characterized by a elegant and tasteful touch for the minimalist taste. ... more   less 
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Also Known As:
Cache Hotel Boutique Riviera Maya/Playa Del Carmen, Mexico

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