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“Excellento apartmento - desculpa me mall espagnol” 5 of 5 bubbles
Review of Apart Hotel Casaejido

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Apart Hotel Casaejido
Ranked #35 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Leesburg, Virginia
1 review
“Excellento apartmento - desculpa me mall espagnol”
5 of 5 bubbles Reviewed April 3, 2014

Well managed. delightful, well equipped units. 15-20 minute walk to beach (v safe but normal Mex home and cochina views, US consulate is mid way!). 8-10 minutes to Chedraui big department & grocery store. Internet is business quality all day (some limitations 11:00-14:00 in March, when high end meeting software gets occasionally disconnected or voice static due to the heat) - but all normal internet uses worked fine. Net a really great place plus very good value. Scores a 10. From a world traveler.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LanceGas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, May 4, 2014
Hola Lance,

Thank you so much for having taken the time to review casaejido!!

It makes us happy to read reviews like yours :-)

We hope to see you at casaejido again soon...

Vanessa & staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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536 reviews from our community

Traveler rating
    339
    162
    15
    5
    15
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Trondheim, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 17, 2014

We stayed for two whole weeks while attending Spanish classes. Very good size of the room. Huge and comfortable bed. Very clean. Felt very safe even though it was a 30 minute walk to the beach and tourist shopping area. Extremely pleasant and helpful staff.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Britt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, March 24, 2014
Dear Britt,

Thank you very much for taking you time to review casaejido!!

We are so happy that you enjoyedyour stay at Casaejido, and we hope to see you again in the near future.

Best regards from the whole team :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 bubbles Reviewed March 17, 2014

I can't say enough about this property. The location was great. Just a short walk to restaurants, shopping and transportation. The staff was top notch (most willing to help and very knowledgeable). Our booking was through the internet. Because we missed a bus connection, our arrival was delayed and even though we arrived after the front desk closed, a security guard met us and conducted us to our beautiful room. They were very helpful in arranging tours and finding the lowest prices. The room was first rate. The kitchen had a beautiful stove, refrigerator and microwave, everything we could possibly ask for. Although we were only a party of two the room could sleep as many as 6. The price was almost at budget rates. I look forward to coming back. A GREAT EXPERIENCE AND TOP NOTCH IN ALL RESPECTS!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, May 4, 2014
Dear John A,

Thank you for having taken the time to review Casaejido!!

I am really happy to read that your experience at Casaejido was a good one and that our staff looked after you well!!

We hope that it is true and we will see you again soon.

Best regards from myself and all the staff

Vanessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed March 3, 2014

Very laid back, helpful staff, free WiFi, cheap laundry service. A bit far from the 'centre', but that worked as the noise and bustle is not for everyone. Supermarkets easy to walk to and a kitchen in the room was great. Local information was supplied in advance by email and also in the welcome pack in the room. Would stay there again without doubt.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VasProud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, March 24, 2014
Dear Vas!!

Thank you so much for writing this lovely review!! I was a little worried that you hadn't enjoyed your stay with us...but after reading this I am happy again!!

We hope to ee you both @casaejido again and send you our best regards!

Vanessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
2 reviews
5 of 5 bubbles Reviewed February 28, 2014

This was one of the nicest places we stayed at in our 7 weeks of travel through California, Arizona, Mexico and Cuba. We got a special deal on the room and decided to treat ourselves. The staff were very friendly and provided us with advice on the best way to get to Tulum by colectivo bus.

We snorkled in a couple of near by Cenotes (sink holes) and swam near a reef where the guides feed stingrays by hand! We'd also highly recommend the horse trek tour with Rancho Baaxal.

The only negative point would be that the weak WIFI signal could be improved as my girlfriend's iPhone couldn't get a signal in our room.

Room Tip: Ask for a room with good WIFI signal, if this is important to you.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dizymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, March 3, 2014
Hola dizymac!

Thank you so much for having taken the time to write a review about Casaejido.

We are very happy to hear that all our efforts to make our rooms comfortable is working for our guests. I must tell you the good news that we have installed an range extender last week and we hope that all smart phone users will get a better signal in their rooms!

Best regards from all the staff and we hope to see you again!

Vanessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
5 of 5 bubbles Reviewed February 25, 2014

Casaejido is a wonderful place to stay, affordable, spotlessly clean, quiet and friendly, and with super access to the center of town, bus stations, bus stops on Highway 307 (just down the road), ferry terminal to Cozumel, internet cafes, and totally superb Mexican family eateries (comida economica, tipica y corrida). I wish my stay in Playa del Carmen had been much longer.

Room Tip: My room, #2, on the ground floor was absolutely superb, including full kitchen facilities which enab...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, March 3, 2014
Hola Brent!

Thank you so much for having taken the time to write this review, it was nice to see your happy face while you where here, and it is great to read that you really enjoyed your stay!!

We hope that you can come back and stay with us again in a near future

Best regards from all the Casaejido team!

Vanessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed February 9, 2014

This 14 room Apartment complex is in a quiet residential neighborhood. You will not know this is your hotel because it has a large steel security door with a discreet sign that says Casa Ejido. The taxi driver went on the wrong street & a homeowner came out & told us the hotel is on the next street so he probably gets alot of lost visitors. This is basically a furnished one bedroom apartment with kitchen. They will bring extra beds into your room at no additional cost if you need it, just tell them in advance or on your reservation. The owner is a very nice woman and Marteen from Argentina is the front desk manager. The front desk is open from 7am - 7pm so make sure you let them know if you will be in later because only they have the key. There is ceiling fans and a wall A/C in the bedroom, hot shower and all kitchen utensils. Wi-Fi code is in the guest folder. The main street has plenty of restaurants, barber shops, etc. The ADO bus station, ferry terminal to Cozumel, beach are all in one area and 20 minute walk from hotel going straight down the main street until you reach the beach. The only thing that I would have wanted was a TV in the room and Wi-fi signal is very weak, at least in room #1 where I was staying. I know your saying why do you need this on vacation, but after coming back from Cozumel in the evening you still need a few hours to kill before goint to bed. So bring some good books...I only brought one book & I read that on the plane. I paid $66.00 a night on Hotel.com. Highly recommend this hotel. Silly to pay $300.00 night at luxury hotel when your gonna be sightseeing all day.

Room Tip: Ask for room with best Wifi reception
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Yoipitydafool67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaejido, Gerente at Apart Hotel Casaejido, responded to this review, May 9, 2014
Google Translation
Hola Yoipitydafool67,

Agradecemos muchísimos que hayas tomado el tiempo en escribir esta crítica informativa, siento haber tomado tanto tiempo contestar antes!

Nos complace escuchar que hayas disfrutado y apreciado la atención recibida en Casajido y que te hemos caido bien el equipo de trabajo :-)

Fué una suerte que os vi en la calle, y como no hay muchos hoteles cerca pues he pensado que venían a Casaejido era normal que intentara hacer su llegada más fácil.

L siento por no tener TV en el hotel, y no creo que instalemos uno pronto..mietras tenemos dvd's gratuitos para el uso de nuestros huéspedes que viajan con su laptop.

Recibe un cordial saludo de parte de todo el equipo!

Vanessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apart Hotel Casaejido

Property: Apart Hotel Casaejido
Address: Mza 11 Calle 3 sur entre avenidas 65 y 70 Lote 4 | Colonia Ejidal, Playa del Carmen 77712, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Playa del Carmen
#89 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Apart Hotel Casaejido 2.5*
Number of rooms: 9
Official Description (provided by the hotel):
Casaejido hotels combines 3 different options all in one, each of our buildings are different: Our B&B building is the cheapest of all, it has single, double and family rooms all with private bathroom and air conditioning, located in a big house with shared kitchen and living area,and pool. Breakfast is normally included with this option. Our studio suites all have a kitchenette equipped with microwave, toaster, coffee machine, fridge, seating area, dvd player, air conditioning, wifi in common areas, private bathroom, all guests of our studio suites can use the pool at the B&B from 10 am through 5 pm. Our one bedroom/one bathroom and two bedroom/two bathroom apartments are located a couple of blocks away and have a full kitchen/living area, air conditioning in the bedrooms, small shared pool and closed garage upon request and availability. Daily basic cleaning is included in all options. ... more   less 
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Also Known As:
Apart Hotel Casaejido Riviera Maya/Playa Del Carmen, Mexico

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