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“Underworld Adventure”
Review of Alux

Alux
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Ranked #143 of 1,425 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: $30 - $50
Cuisines: International
More restaurant details
Restaurant details
Good for: Bar scene, Business meetings, Special occasions, Romantic, Large groups
Dining options: Breakfast, Dinner, Late Night, Delivery, Reservations
Dining style: Casual Elegant
Cross street: Av.65 y Av.70
Description: PRE-HISPANIC, MEXICAN AND INTERNATIONAL CUIZINE IN A SETTING A hole created over years ago soon to be discovered by you. Our Prehispanic, Mexican and International hate cuisine is served in any of our various spaces. You can also enjoy a wide selection of drinks and cocktails, including specialties.
Reviewed August 20, 2013

Food was delicious and loved the bats flying around. The room was set up with rose petals for our 25th Anniversary. The staff made it so special. Will be going back next year.

Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux, responded to this reviewResponded August 24, 2013

We are so pleased you enjoyed yourself. We look forward to having you back anytime. Thanks for choosing us for such a special occasion!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,263 - 1,267 of 2,386 reviews

Reviewed August 19, 2013

This place is unique, if you have the opportunity to visit it you will now what I'm talking about. And it is not just the place, the food is also amazing. Personal opinion: the prices are high, but it worths a lot.

Thank jenocafa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux, responded to this reviewResponded August 20, 2013

Thanks for leaving us your review! Your feedback is really valuable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

The atmosphere is awesome -- I mean, you're eating dinner in a cave with cenotes! However, it's hot (not air conditioned as advertised) and we got eaten alive by mosquitoes. The food is good, but not earth shattering. Due to the kitchen's location above the cave, the food arrives cold.

I don't think that I would go back.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Juliet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux, responded to this reviewResponded August 20, 2013

Thank you for taking the time to leave us your review. We try and create as great an environment as we can at Alux, and we continue to make improvements based on the feedback we receive from our clients. Sometimes the cavern still manages to impose itself, and the A/C is one of the things that we continue to struggle with. After all we can't seal the restaurant off completely without destroying the cavern's ecosystem, a system that extends for 17 kilometers. We are putting in an additional unit (something we haven't been able to do until we were able to secure the necessary permits and ensure that we wouldn't damage the natural formations within). As for the temperature of the food, I apologize for that. It is not how we like to do things. We hope you reconsider and visit us again. I know we can improve upon your experience.

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Reviewed August 17, 2013

This whole place is unbelievable, in caves and done so well with lighting, seating & music. Large eating areas and intimate areas as well. The menu was good and the beef medallions and the fish dish were both superb also the crème brulee afterwards. Red & white wines were both excellent. If you are in Playa it is a must visit, we will definitely be back again.

    • Value
    • Atmosphere
    • Service
    • Food
Thank jacquifrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux, responded to this reviewResponded August 20, 2013

We are so glad you enjoyed yourself! Thank you for taking the time to review us and for describing our dishes. Come back anytime. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

My wife and I came to celebrate our Anniversary in Playa del Carmen, and I am so pleased that I decided on Alux as the destination to celebrate our special evening. Everything was first class. Thank you Lalo for an amazing tour and dinner. We would definitely return!

Thank pdelgado58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux, responded to this reviewResponded August 15, 2013

Thank you so much for choosing Alux for such a special occasion. We really appreciate your business and look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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