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“Good service but the food does not match the reviews”
Review of Mayan Bistro

Mayan Bistro
Ranked #81 of 1,435 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: $10 - $25
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Business meetings, Local cuisine, Romantic
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Outdoor Seating, Reservations
Description: Escape the hustle and bustle of 5th Ave and dine with us in our beautiful gardens just a block off 5th Ave on 22nd. Our service is friendly and sincere while our cuisine is an international blend that reflects the diverse culinary backgrounds and experience of our chefs. We are sure you will love our food as much as we do!! Oh yeah we also have the biggest wine pour in all of Playa!!
Reviewed September 17, 2013

We stayed 5 days at the Hotel Aventura Mexicana. As it rained almost everyday, we had to go more often to this restaurant than we wanted.

The breakfast was ALWAYS the same and there was one guy in the morning who was quite impolite. The breakfast was included in our room but when you order a la carte, you had to pay for your dische. The first morning, I ordered an omelet and this waiter was never there. I always had to call him. It is a waitress who finally helped me twice. When he finally came back to my table and I asked him where he was all this time, I saw in his attitude that he was going to be impolite. I looked back at him severely to warn him. But, still, he showed me the card on the table and told me: " look Mam, this is written self service ". I turned the card on the other side to show the sign " TIPS WELCOME " and told him that we don't tip for self service but for a plate ordered outside of the breakfast included with the room fee. Anyway, that breakfast has to be changed at least twice a week especially when it's average.

We ate 3 times there at nightime and ordered some soups which were really average when you know the delicious soups they have in Mexico.

One night, I ordered their Arrachera and asked to have it medium well...I got it medium rare and it was tasteless. However, I ordered lots of green vegetables with it and, the waitress, Gaby, asked the chef to add some steamed spinach for me and it was delicious !

The last dinner, Mom ordered a Marguerita pizza, and they had personal ones, which she appreciated a lot as she does not eat a lot. The pizza was excellent, thin and crispy. I tasted it and can confirm it. I ordered some Alfredo pasta. They did not have fettucini which usually comes with this dish and I had to choose spaghetti. There was too much sauce and this latter was way too thin. It was not an Alfredo sauce but a liquid Alfredo...and no cheese or parmesan on the side.

Anyhow, the last night we went to a great argentinian restaurant on the corner and had, finally, a superb diner !

I must admit, though, that the manager, Christopher, was extremely nice and a real gentleman. Indeed, one night, they were closing (they close at 9h30 PM which is really early at Playa del Carmen) and, still, he offered us as a gratuity, a delicious guacamole and 2 glasses of white wine. He did not have to do that and we really appreciated the gesture. In addition, our last night, knowing that we spoke french and that my mother was half French, he offered us 2 small and cute boxes of fine french chocolate, Douceurs de France. Such a gentleman ! And, guess what, he was American !

I must say that it's a little hard for me to write such a review but I'm a professional and Top Contributor; therefore, I always have to tell the truth and this was our experience at Mayan Bistro.

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    • Food
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 - 373 of 613 reviews

Reviewed September 14, 2013

Good little restaurant with a small lunch menu and tasty drinks. Staff is friendly and accommodating. Nice place to sit and enjoy drinks and Mexican fare..

1  Thank HJ49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

My wife and I ate at the Mayan Bistro for 5 days. Every meal was cooked perfectly. Hats of to the cooks, the servers and to management team, their commitment to the customers is very evident and we appreciated their great service.

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Thank paulyc54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013 via mobile

The place is small, friendly and intimate. Food was fantastic, drinks tasty. It was well worth going. Real gem!!!!

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Thank Gosia17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

This was on my list after reading reviews on Tripadvisor. Glad we ventured out in search of this gem. This is part of a hotel but do not let that stop you.
Chris the manager was more than helpful , friendly and took the time to have a pleasant conversation. Happy hour had two for one drinks!
We started with the crab tostados for an appetizer and I could have eaten those for my whole meal. Fresh, and delicious. I had a chicken dish and my boyfriend had the chicken mole. Hats off to the chef! To top it off we had the coconut ice cream.
What a delight. Definitely going back there for at least a couple meals when we visit next year. I would say the pricing was medium. Well worth it. You will not be disappointed. So much more on the menu I would like to try.

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2  Thank Celine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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