Great visit for me and my buddies. Tony was helpful to get the house set up and ready for us. Great house for the weekend!
Tony and his team took our stay to the highest level. Service was fantastic! The meals were excellent! The accommodations were exactly as described. We will be going back for a longer stay in March. After overcoming a passport issue that delayed our trip a day, Tony responded with offers of flexibility and service above no other. He also responded personally to assist with locating a pharmacy when one guest became ill. When we headed to the beach, Thomas was always available to quickly set up the chairs and umbrella. He not only returned with fresh guacamole and chips, he personally climbed a palm tree to retrieve fresh coconuts for drinks! The chefs were top notch making each meal from scratch and even surprised us with a homemade flan. Then there was Miguel the guide to Tulum and our masseuse. He was awesome!!!
What can we say about Tony and his team other than 10/10 for our stay. We arrived throughout two days and he had everything ready for us upon our arrival. He was even gracious enough to help with an extra night for one guest who ended up arriving a day early to beat the winter weather out of the States.
The house was beautiful--clean and modern with great amenities. Daily breakfast was delicious. Our fridge was always stocked and, when beers ran low, Tony and his team replenished for us.
Each time we went to the beach, it was mere minutes before the staff set up our chairs and umbrellas. Drinks were brought out to us (in coconuts, in pineapples, in pitchers) so we didn't have to come in until we wanted to!
On top of everything, Tony's knowledge of the city helped us find the best deals (for fishing or shopping), the best food (for the meals we wanted to eat away from home), and transportation (when we needed to get across the town). Our visit came with many plans pre-made (it was a wedding, after all), but Tony was ready to help us at every corner to prevent any unwanted down time!
I can't wait to go back and explore more of the area and stay at Villa Prieto again!
My family stayed here for my sister's 25th birthday, and it was a wonderful spot! Only a short walk away from a beautiful a white sand beach, and the people working there were excellent. The cooks worked around our schedule and made EXCELLENT food—I highly suggest the tortilla soup! Tony was very helpful in organizing our transportation to and from the airport, as well as to local spots we wanted to visit. There was also a large water bottle (one of those water cooler ones) always full in the kitchen, so it was never hard to get drinkable water. Wonderful service, would definitely recommend!
I was responsible for finding a villa for 12 people to celebrate my best friend's 40th birthday, and found Villa Prieto through Luxury Retreats. Our experience was excellent and I would definitely stay there again.Tony and his staff are awesome - very friendly, helpful, attentive and responsive. The beach (THE BEACH!!) is the best in the world and only a few minutes away from the casa. Tony's staff would help us with umbrellas and chairs along with a cooler of beverages accessible to us throughout the day. There were no bars on the beach as all of those places are "all inclusives" which made it inconvenient to get drinks/food if we wanted them. But anytime we needed something, Tony made it happen.
The casa is absolutely beautiful and spotless throughout our stay. It was a perfect place for what we needed. My only wish was that I booked directly with Tony instead of Luxury Retreats as a few things I had requested during my original booking did not get passed through. Plus, the one only ding (and very minor) was that we have high standards for good Mexican food... unfortunately the cooking was just so-so. Otherwise, we loved having the service available! Overall, a great experience and I will definitely rent again with Tony!
One of the best places to chill and have a good time in Playa car, the house is beautiful, the food was great and the best thing is that is close to the amazing Caribbean Sea. Also the host is nice and CA give lots of info so you can visit the best places in quintana roo.
Would visit again.
Our group of 8 adults had planned a trip to Cabo but after the hurricane hit Cabo we had to quickly change plans and only had a few weeks to do so. After speaking with Tony we booked this house and it was wonderful. Tony's team was available 24/7 with anything we needed and were very helpful ith planning excursions, making reservations and recommending wonderful places to eat, visit, shop, etc. Chewy, the concierge is available at all times to assist with travel arrangements, make calls, and would escort your group anywhere you wanted to go if you liked. he came in handy many times when we had communication issues and was wonderful about showing us the nightlife. The maid Margarita cleaned everyday and kept the place very nice. The other staff members Chaparo and alexis were wonderful as well. They would pack a cooler for you, and take everything you needed to the beach and set up the umbrellas and chairs and bring them back to the house when they were finished. Tony did a great job keeping in touch with us weeks prior to the vacation date letting us know that the transportation from the airport was set up and even sent me links of activities and places to see during our visit. We had a great time and will be coming back to stay with Tony and his staff in the future1
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