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“Home Base or Destination.”
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Excellent
123 reviews
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Overview
Villa -
5 Bedrooms, 5 Bathrooms, Sleeps 17
Playa del Carmen, Yucatan Peninsula

Reviews from our community

Excellent - based on 123 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
English first
French first
Spanish first
Any
English first
Steve D
Washington DC, District of Columbia
2 reviews
“Home Base or Destination.”
Reviewed January 25, 2018 for a stay in January 2018

What can we say about Tony and his team other than 10/10 for our stay. We arrived throughout two days and he had everything ready for us upon our arrival. He was even gracious enough to help with an extra night for one guest who ended up arriving a day early to beat the winter weather out of the States.

The house was beautiful--clean and modern with great amenities. Daily breakfast was delicious. Our fridge was always stocked and, when beers ran low, Tony and his team replenished for us.

Each time we went to the beach, it was mere minutes before the staff set up our chairs and umbrellas. Drinks were brought out to us (in coconuts, in pineapples, in pitchers) so we didn't have to come in until we wanted to!

On top of everything, Tony's knowledge of the city helped us find the best deals (for fishing or shopping), the best food (for the meals we wanted to eat away from home), and transportation (when we needed to get across the town). Our visit came with many plans pre-made (it was a wedding, after all), but Tony was ready to help us at every corner to prevent any unwanted down time!

I can't wait to go back and explore more of the area and stay at Villa Prieto again!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madeleine...
San Gabriel, California
2 reviews
“Peaceful Mexican Villa”
Reviewed April 23, 2017 for a stay in April 2017

My family stayed here for my sister's 25th birthday, and it was a wonderful spot! Only a short walk away from a beautiful a white sand beach, and the people working there were excellent. The cooks worked around our schedule and made EXCELLENT food—I highly suggest the tortilla soup! Tony was very helpful in organizing our transportation to and from the airport, as well as to local spots we wanted to visit. There was also a large water bottle (one of those water cooler ones) always full in the kitchen, so it was never hard to get drinkable water. Wonderful service, would definitely recommend!

Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neotrinit...
San Francisco, California
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“The perfect casa for a 40th birthday fiesta”
Reviewed October 16, 2016 for a stay in October 2016

I was responsible for finding a villa for 12 people to celebrate my best friend's 40th birthday, and found Villa Prieto through Luxury Retreats. Our experience was excellent and I would definitely stay there again.Tony and his staff are awesome - very friendly, helpful, attentive and responsive. The beach (THE BEACH!!) is the best in the world and only a few minutes away from the casa. Tony's staff would help us with umbrellas and chairs along with a cooler of beverages accessible to us throughout the day. There were no bars on the beach as all of those places are "all inclusives" which made it inconvenient to get drinks/food if we wanted them. But anytime we needed something, Tony made it happen.

The casa is absolutely beautiful and spotless throughout our stay. It was a perfect place for what we needed. My only wish was that I booked directly with Tony instead of Luxury Retreats as a few things I had requested during my original booking did not get passed through. Plus, the one only ding (and very minor) was that we have high standards for good Mexican food... unfortunately the cooking was just so-so. Otherwise, we loved having the service available! Overall, a great experience and I will definitely rent again with Tony!

Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan R
Guadalajara Metropolitan Area, Mexico
1 review
“Relaxing”
Reviewed November 29, 2015 for a stay in November 2015

One of the best places to chill and have a good time in Playa car, the house is beautiful, the food was great and the best thing is that is close to the amazing Caribbean Sea. Also the host is nice and CA give lots of info so you can visit the best places in quintana roo.

Would visit again.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamWinber...
Waterloo, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful house”
Reviewed October 29, 2014 for a stay in October 2014
1
person found this review helpful

Our group of 8 adults had planned a trip to Cabo but after the hurricane hit Cabo we had to quickly change plans and only had a few weeks to do so. After speaking with Tony we booked this house and it was wonderful. Tony's team was available 24/7 with anything we needed and were very helpful ith planning excursions, making reservations and recommending wonderful places to eat, visit, shop, etc. Chewy, the concierge is available at all times to assist with travel arrangements, make calls, and would escort your group anywhere you wanted to go if you liked. he came in handy many times when we had communication issues and was wonderful about showing us the nightlife. The maid Margarita cleaned everyday and kept the place very nice. The other staff members Chaparo and alexis were wonderful as well. They would pack a cooler for you, and take everything you needed to the beach and set up the umbrellas and chairs and bring them back to the house when they were finished. Tony did a great job keeping in touch with us weeks prior to the vacation date letting us know that the transportation from the airport was set up and even sent me links of activities and places to see during our visit. We had a great time and will be coming back to stay with Tony and his staff in the future1

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaychere
1 review
“A long weekend of pampering and adventure!”
Reviewed October 27, 2014 for a stay in October 2014

I stayed at Villa Prieto for four days with a group of friends. We (10 of us total) were all very comfortable and pleased with the house. The owner, Tony, and his staff went above and beyond in welcoming us and ensuring a fun time. From the mariachi band at arrival to massages on the beach, they coordinated everything! The food was amazing and the house was spotless. The staff went out of their way to fulfill our wishes from setting up chairs and umbrellas at the beach to chopping down coconuts in the backyard for fun drinks. Tony also accompanied us girls on our excursions and outings to ensure all went as planned. It was such a good trip. Thank you again Tony and Staff!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecthegrea...
Seattle, Washington
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous Family Reunion in beautiful Playa Del Carmen”
Reviewed August 25, 2014 for a stay in April 2012
2
people found this review helpful

Our family of 16 people stayed here including children as young as 18 months to 6 years and adults to 68 years old and it was a wonderful, amazing vacation!

Tony and his team bend over backwards for you and are on call 24x7. We had all meals prepared and served which was a dream come true. His team also would take everything we needed with 8 kids to the beach hauling umbrellas, chairs, coolers and then bring it all back when we were ready to return home. True butler service!

We also enjoyed several in home massages which were a wonderful treat and the house is very centrally located to town.

Tony is really the best person I have worked with in terms of planning a vacation with so many people, dealing with my myriad of mom questions and attentive on hands service while we were there - even getting all the party decorations for my nephew's 1st birthday party.

I would say that if you have kids who are in that "put them on the ground and they literally run off like speedy Gonzales" I wouldn't think this is the best location in terms of your own peace of mind. But if you are going with a big group and have a few kids in that category, Tony manages other villas next door you can put them up in that would allow you to enjoy the villa and also have kids more contained. Meanwhile, the older kids 3 and up LOVED the house and the turtle pond that Tony let the kids feed every day.

Feel free to contact me with any questions and I feel bad this review is so late, Tony really is amazing and my family is STILL RAVING ABOUT THIS AMAZING VACATION.

Hope we can come back soon!

Erin & Fam (we came in from Seattle, Florida, Maryland and LA)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: I liked the pool, the food, the big family room and TONY AND HIS 24x7 service. You cannot beat this customer service.
Liked least: The stairs did make my heart race with the kids running all over the place, but no one was hurt on the stairs once! Not even the adults. :)
Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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