We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“such a peaceful stay!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Mahekal Beach Resort
Ranked #28 of 209 Hotels in Playa del Carmen
Certificate of Excellence
San Antonio, Texas
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“such a peaceful stay!”
Reviewed September 29, 2013

Perfect location on a beautiful beach. We only stayed one night but wished we could have stayed longer! Our room was ocean view and perfectly clean. From check-in to happy hour to dinner, the entire staff was so friendly. They answered all our questions with a smile and called a cab for us the next day so we could make it to the meeting place for our tour of Chichen Itza. Falling asleep to the sound of the ocean waves was the most peaceful thing I have ever experienced. I would love to go back to this resort one day.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review, December 17, 2013
Thank you for taking the time to review your recent stay with us. I am pleased to note that you fell in love with Mahékal, as many of our guests do. It’s great to read that our team made you feel comfortable and coordinated your needs as requested. We are glad to read you enjoyed the peaceful Caribbean sounds. Thank you again for choosing to stay with us and  we hope to welcome you during your next visit to Playa del Carmen!

Emilio Palazuelos
General Manager
Mahékal Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,649 reviews from our community

Traveler rating
    1,710
    646
    166
    74
    53
See reviews for
752
1,308
35
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (687)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 27, 2013 via mobile

We stayed for 5 nights and really enjoyed our stay. The location is perfect, on the most beatiful beach in PDC and at the same time just 5 minutes walking distance to 5th avenue where all the "action" is. The rooms were nicely decorated and very clean. The view of the sea from our room was beatiful. The service was perfect during our entire stay. If to point out one thing we didn't like is the food at dinner which was avarage at best. Overall we highly recommend this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kobix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 25, 2013

This was our 4th trip to this resort. We absoultely love it. The service is great and really enjoy our time there. Special thanks to Jose, Luis and Roggelio they were so helpful and made the stay very enjoyable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gerri1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review, September 28, 2013
It is great to know this was your 4th visit, and that you enjoyed the time you spent with us once again. We will let all of our staff know you appreciated their service, but specially our waiters Jose, Luis and Rogelio. They and all of our staff work hard to please all of our guests, so everyone has a memorable stay.

Greetings from Paradise, and looking forward to your next visit!

Emilio Palazuelos
General Manager
MAHEKAL BEACH RESORT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 24, 2013

the rooms are spotlessly clean. During the rains you will need to use towels to sop up the water inside the windows. Once the air conditioner was repaired, it was frigid cold! Every employee was super personable fantastic and exhibited pride in whatever job was at task. I hope that after the renovations are complete this facility will still be within a modest price range. I would return again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ftwddtexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review, September 30, 2013
Thank you for taking the time to write such a nice review and we look forward to seeing you soon!

Emilio Palazuelos
General Manager
MAHEKAL BEACH RESORT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 24, 2013

What a great place to truly relax and disconnect from the rest of the world. No phone, No TV, No WiFi, no nothing in your guest room, truly free to enjoy a well deserved holiday. Great food and a very clean hotel!

Room Tip: ocean view is only way to go!
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank greekguy951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 23, 2013

My husband and I stayed in Mahekal Beach Resort for 3 nights. We had a lovely time. The staff were very friendly, service was superb, the food in the restaurant was nice and location was great. We highly recommend other people to stay there.

Room Tip: higher floor would suit people who like the quietness.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Christina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review, September 30, 2013
Greetings to New Zealand! One of the things we like the most about being an international destination is to welcome people from all over the world. It's great to read that you had a lovely time and that you found our service to be superb. We are also happy to know you liked our food and our location. We hope to welcome you again in the near future and extend our greetings to everyone in the land down under.

Hasta pronto amigos,

Emilio Palazuelos
General Manager
MAHEKAL BEACH RESORT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 23, 2013

Mahekal is very nice! It is very relaxing and a great value. Everyone that works there has the best attitude. The food is also fantastic. I will recomend it to all my friends. Look forward to returning there in February

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cbkk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
4.4 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#9 of 209 in Playa del Carmen
3,736 reviews
0.6 mi away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#35 of 209 in Playa del Carmen
1,337 reviews
0.3 mi away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#44 of 209 in Playa del Carmen
1,679 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
The Palm at Playa
The Palm at Playa
#25 of 209 in Playa del Carmen
1,396 reviews
0.6 mi away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#20 of 209 in Playa del Carmen
693 reviews
3.0 mi away
Petit Lafitte
Petit Lafitte
#6 of 209 in Playa del Carmen
1,504 reviews
Show Prices
Show Prices
Show Prices

Been to Mahekal Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mahekal Beach Resort

Property: Mahekal Beach Resort
Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Official Description (provided by the hotel):
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Hotwire, Priceline, Travelocity, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com, Cancelon, Hotel.de and HotelQuickly so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing