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Reviews (2,513)
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All reviewsswim up roomrooftop jacuzzicomo comobeach clubincluded breakfast isattached restaurantboutique hotelcoco bongostandard roomsun deckpool areajunior suitehot tubour honeymoonevery morningshort walk to the beachfifth avenue
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Reviewed October 15, 2017

We stayed at Tortugas in May and had a great experience. The hotel is small but just perfect for a couple. It was kept well clean the staff was very helpful always pleasant. We had breakfast included and the food was always fresh and delicious. Can’t wait to visit again!!!

Stayed: May 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Dalila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & Spa, responded to this reviewResponded October 16, 2017

Hello good morning,

Thank you for taking time to write about your experiene here with ,we appreciate your kind words and pleased to hear you enjoyed your stay at our boutique hotel.

We sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017

This place was perfect! I recommend it to all. It was like staying at a mini resort. Everything was simply awesome. The location provided easy access to everywhere and to everything. So clean, so neat, so safe, so beautiful above all!

Room Tip: Just note that there is no parking, but the hotel can arrange for nearby parking at an extra fee.
Stayed: September 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & Spa, responded to this reviewResponded October 16, 2017

Hello good morning,

Thank you for taking time to write yoru comments about your stay here with us we appreciate your kind words and pleased to hear you enjoyed your stay.

We sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017

I loved this hotel and would definitely go back again. the only critique i would give would be to the restaurant serve better breakfast. the food was just ok but I didn't mind except the chilaquiles were not what i had previous. they just gave a plate of tortilla chips with salsa. i believe that is a dish served with eggs, cheese and tortilla chips cooked together.

Stayed: April 2017, traveled with family
Review collected in partnership with this hotel
Thank P4737DRmariab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & Spa, responded to this reviewResponded October 16, 2017

Hello good morning,

Thank you for taking time to write yoru comments about your stay here with us we appreciate your kind words and pleased to hear you enjoyed your stay. We have taken your comments into consideration concerning the breakfast served at our restaurant and will be looking into this.

We sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017

Beautiful place and welll situated --- not too far a walk to the beach and 5th Avenida. Also, you are easy walking distance to a great supermarket and other shopping. Great little hotel bar and restaurant. The room was a good size and the bathroom was very modern and had good water pressure. No problems with WiFi either.

Room Tip: Awesome place. They have a wash and fold laundry service that is very reasonable and quick. You should visit the Mega Supermarket close to the hotel and load up your room refrigerator.
Stayed: June 2017, traveled solo
Review collected in partnership with this hotel
Thank mmarc0ni416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & Spa, responded to this reviewResponded October 16, 2017

Hello good morning,

Thank you for taking time to write yoru comments about your stay here with us we appreciate your kind words and pleased to hear you enjoyed your stay.

We sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017

We enjoyed a lot staying Tortuga hotel and Spa!! All stuffs are very friendly and we could feel relaxed.
Especially we looked forward breakfast every morning.It was good taste for us.iIf we have other opportunity of visiting Playa , we’ll choice Tortuga without any hesitation!

Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
Thank kanata0523s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & Spa, responded to this reviewResponded October 16, 2017

Hello good morning,

Thank you for taking time to write yoru comments about your stay here with us we appreciate your kind words and pleased to hear you enjoyed your stay.

We sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa in the near future.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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