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“Absolutely Loved Paamul”
Review of Paamul Hotel

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Paamul Hotel
Ranked #133 of 209 Hotels in Playa del Carmen
New York City, New York
Level 6 Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Absolutely Loved Paamul”
Reviewed November 11, 2013

Paamul is located on a beautiful beach. It is a laid back place, no spring breakers or cruise ship folks. Great place for couples and families. Excellent food. Diving facilities. I've stayed at four different accommodations in the area and this is my favorite. Close to Playa del Carmen, Cozumel, ruins, Cinotes and Tulum.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank NomadicFrames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
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English first
Seattle
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 11, 2013

We stayed a week here last year. Although Paamuul is no major town, we easily got around by rental car or the Collectiva. The setting is stunning. The rooms were cleaned daily and large enough for a family of four. Although we didn't bring our kids, it was safe, small and a place we would. Lots of Ex Pats with families and friendly local families. The food wasn't great but the free breakfast of coffee, toast, and pasteries sufficed until we went into town. There is a small fridge and microwave in the room so I'd suggest to pick up something to snack on along with some disposable dishes. There is also a safe in the room to store anything of value and free internet. We knew from other reviews this was no five star hotel. However, for the price and location, it was a fantastic deal!

Room Tip: I think all of the rooms have a balcony. There's only a dozen or so. We had one directly on the...
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  • Stayed June 2013, traveled as a couple
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Helpful?
2 Thank tiredtraveler027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orcutt, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2013

Paamul is the perfect little paradise, we had some time on our hands so we stayed on both the Cabana and the Suite. The Cabana was a great experience for the kids, AC worked running hot water as well, and just steps to the beach. My wife and I were impressed with the quality and attention to detail of the hotel suite so much that we cant wait to go back with out the children. The pool was being renovated at the time I wish management would have compensated us for that, The food from the restaurant was delicious and well dining you have a priceless view of the Caribbean Sea. They are very well staffed throughout the complex. The only unpleasant experience was the interruption of a surprise fire drill at the cabanas in the wee hour of the morning, on the other hand they are preparing there staff if there was ever an emergency.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Bfam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 3, 2013

An ancient caravan parking turned into resort and hotel on the beach, South of Playa del Carmen, near Puerto Aventuras. The right place to go if you love nature and are not looking for luxury, but prefer to stay on a relaxed, not very populated area near all the attractions.

Room Tip: Choose a floor level room directly on the sea side.
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  • Stayed April 2013, traveled with family
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Helpful?
3 Thank Omar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duxbury, Massachusetts
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 23, 2013

We stayed at Paamul for a week in early July 2013. We rented a car and drove down from the Cancun airport. It takes about an hour to get there from the airport. The hotel is down a long dirt road, but the exit is well marked and it is very easy to find once you are on the highway. Pulling up to the hotel you immediately notice that they do a good job with security. They watch who is coming and going and no one is wondering around that shouldn't be there.
I loved the place. It is away from the crowds and snorkling is really nice. They have a small pool, but fine for the kids. They have a decent little restaurant, but it is a tad pricey for Mexico (like $8 pina coladas). They also have a dive center about 15 steps from the hotel. At night we would drive to Playa Del Carmen for dinner. It is about 25 minutes to get to Playa. We also went to Xel-Ha and Tulum, both of which are located within about 1/2 hour.
The room was perfect. Clean and comfortable. The A/C was frigid. There is a coffee maker, fridge and microwave. I think you save a lot of money by buying beer at the supermarket and having the kids eat chicken nuggets for a couple of meels a week. Most importanitly was the view of the ocean, simply paradise. The only bummer is the reef in front of the hotel is dying. But this is the case in most of area in and around Cancun. I would recommend this hotel to anyone who dislikes the big resorts and simply wants to sit on a chair and drink cold beers out of the fridge and play in the ocean.

Room Tip: The rooms on the bottom floor are nice if you have kids. Simply walk into the water.
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  • Stayed July 2013, traveled with family
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Helpful?
4 Thank KTP50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 11, 2013

The cabanas at Pammul were exactly what I was looking for. A secluded cove, the sounds of the waves and birds, sun and palm trees. Paradise. The location is perfect for nature lovers or anyone looking for tranquility.
The staff provides great service, everyone is genuinely friendly and will either respect your privacy or be happy to talk to you about the area or just have a pleasant conversation.
The cabanas were cleaner than i expected, a/c worked well, always hot running water, bottled water provided everyday and the staff offered to clean the cabana everyday and provide clean towels or bed linens. Daily, I spoke to David, who is part of the cleaning and maintenance staff. He, like Martin and Enrique at the restaurant are great people, they made my wife and I feel as if we were visiting close friends.
The restaurant was excellent, every meal was great. The Picanha Angus was my favorite but the seafood and guacamole are also fantastic. Needless to say the service was just as good. Compliments to chef Kalu and his staff.
I can't wait to visit again. It's a beautiful location and close to many attractions and sites like Xcaret, Tulum, ceynotes. I rented a car but many guests take the collectivos to get around too. Next time I visit I will take advantage of their scuba excursions. Although I did see stingrays snorkeling 50 feet from the beach and sea turtles nested on the beach at night.
Thank you for an unforgettable experience!

  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank Fabio819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2013

We booked this hotel as a place to decompress after a trip to Cuba. It did the trick and was perfect! The view was stunning, the water was so warm, the guac and chips were fresh and the beers were cold! What better combination do you need? It was so peaceful and everyone was kind and accommodating. It was easy distance from all the hot spots- Tulum, Playa, and the airport in Cancun. We rented a car in Cancun which I recommend.

I was incredibly impressed when I emailed Jose to share that we weren't going to be able to make it for our first night due to a major flight delay. He responded saying they would keep the remainder of the reservation AND not charge us for the night we did not stay there!

We're currently trying to get our entire family to go next summer. It's a great spot for kids and adults.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LeslieR1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paamul Hotel

Property: Paamul Hotel
Address: Federal Road Cancun-Tulum 305 | 12 miles south of Playa del Carmen, Playa del Carmen 77710, Mexico (Formerly Cabanas Paamul)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Best Value Hotel in Playa del Carmen
#33 Romantic Hotel in Playa del Carmen
#34 Family Hotel in Playa del Carmen
#79 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 25
Official Description (provided by the hotel):
There is a dreamy place in the heart of The Riviera Maya next to the Caribbean Sea on one of the most spectacular bays of the Mexican Caribbean. All suites are located 60 ft from the ocean and include two queen size beds, air conditioning, hair dryers, safes, mini refrigerator, coffee makers, microwave, Wi-Fi, Cable TV and private beachfront terrace. ... more   less 
Also Known As:
Cabanas Paamul Hotel Playa Del Carmen
Paamul Hotel Riviera Maya/Playa Del Carmen, Mexico

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