Visited this hotel from 8/1 - 23/1 and only just recovering. I will start with the good bits as this won't take long, the sea is warm,the weather is nice and the locals and staff are friendly.
Now the rest, the rooms smell damp, the food is of poor quality and often undercooked or cold.
The main pool and beach near the lunchtime restaurant are unusable due to the smell coming from the bin storage behind the building.
The Chinese restaurant is poor at best but the icing on the cake is the steak restaurant, nobody can ruin a steak can they ? Oh yes they can, I had one mouthful and couldn't eat anymore, it was like stewing steak, shocking !!!!!! The only civilised eating area is the Italian, same food but a bit less crowded than the rest of the hotel.
This hotel is big with a lot of people, so make sure you get up and put your towel down before 7am or you will struggle to get a sun bed.
Not sure what the problem was but a few people were ill while we were there, couldn't pin it to anything in particular, swimming pool, food or general bug but let's just say your Imodium won't deal with it, but there is a doctor on site.
This was our first visit to Mexico and it will be our last, why travel 11 hours to arrive in Benidorm !!
- Official Description (provided by the hotel):
- * Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Yucatan Playacar Hotel Playa Del Carmen
- Riu Yucatan Playa Del Carmen
- Riu Yucatan Mexico
- Rui Yucatan
- Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico