Booked here for 8 nights in March of 2014 and definitely would use this hotel again.
-Always friendly and helpful. Zero complaints!
All rooms overlook the pool. We had room 101 so closest to the lobby and ground level at the pool. I was concerned about noise but we heard nothing the entire time. It was even Spring Break but the location is a full block off of 5th Avenue so quiet but close enough to the action. Great location!
We had hot water the entire time with plenty of water pressure.
This is the only con. They have Internet for the rooms and a separate connection in the lobby. The room service was so slow that I'm surprised it didn't disconnect altogether. Majority of the time you couldn't even load a basic webpage. The lobby Internet was better but not great.
Super clean, zero complaints here. Housekeeping staff were great and friendly and for a small tip they went way above and beyond!
Small pool but does the trick. Has shade throughout the day and some sun so nice that way.
As mentioned the hotel is a block from 5th Ave and about 3 blocks from the beach. Walking distance to everything including a Walmart. We never felt concerned about safety.
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- Also Known As:
- Riviera Caribe Maya Hotel
- Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico