My husband and I were staying there for our honeymoon, and I did quite a look of research on the hotels in the area beforehand to make those 10 days special.
We were very pleased with the hotel _ rooms and the lobby are impeccably clean, stuff super-friendly even to such grumpy Russians as myself and my husband. There is also a nice cafe next to the reception if you don't want to walk 2 minutes to 5 Avenida.
The hotel is a 5-10 minute walk from the sea, which was fine for us.
The only negative experience we've had there was the Standard Deluxe room we've booked - we discovered that it was a connecting room when we checked in. It was separate from the master suite by a door which we thought would allow us to hear every word that people on the other end say. The DS room was also pretty small. So in the end we've decided to move to that master suite for 5 night, and it was as quiet as one could expect in town. Since it was booked for the following 4 nights, we moved to a standard room to the third floor, which didn't look as sleek as the master suite or the Standard Deluxe but was much spacier than the latter. We actually had a chance to look around rooms before we moved and I'd definitely advise against booking a room on the ground floor - most of them smell of damp, while the same rooms on the 2nd and 3rd floor are totally fine.
So just avoid being put up into that Standard Deluxe with a connecting door, and you'll have the time of your life like we did!
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- Also Known As:
- Riviera Caribe Maya Hotel
- Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico