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“I would not go again.”

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Hotel Maya Turquesa
Ranked #198 of 213 Hotels in Playa del Carmen
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I would not go again.”
Reviewed February 23, 2011

If you should go to this resort do not accept a room in building 1 room 1106.This is where I
received several bed bug bites that are still bothersome a week after my return.
Other than the lack of musical entertainment I have no other serious complaint.
If you want a lounger at the beach or the poolside stake your claim before 7am as there is a
severe shortage of loungers at both spots and they are taken very early.
The rest is typical resort life and others on the trip with us did not have the bug problem.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johntrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    14
    17
    17
    14
    21
See reviews for
15
20
8
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
new jersey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 2, 2010

this is a large hotel which someone forgot to decorate....we stayed in a huge cavernous room with bare cement walls...kind of a very large cell. the lighting was poor and the water pressure was non existent the toilet barely flushed and they charged $150 a night no breakfast. the staff tried but they spoke almost no english.
to top it off we had cancaled part of our stay there because of the situation...and of course we were charged almost 2000 dollars instead of the 600 we owed them. on our crediy card..now we have to fight to get a credit.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank upsetinplaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Maya Turquesa

Property: Hotel Maya Turquesa
Address: Calle 8 Norte Entre 10 y 15 Avenida 876 | Colonia Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #198 of 213 Hotels in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel Maya Turquesa, has beautiful rooms a few steps from the sea in a privileged central area of the Playa del Carmen, with a family atmosphere, excellent service and personalized attention.Located in the heart of Playa del Carmen, approximately 60 kilometers south of Cancún.Blessed by its turquoise blue sea, white sands of the Mexican Caribbean and that typical atmosphere of a small Mexican town. ... more   less 
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico

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