This was my frist time at Allegro Playacar and I will be back! What makes this resort so great is the staff! They are all incredible people!
There are so many that deserve mention. My friends and I saw them most of the week and they always did their best to make sure we got the best service! I would like to give very special and sincere thank you to:
Ivan - the best bartender EVER- I swear he has more than 2 hands), making drinks for the restaurant, buffet lounge and customers at the bar, and NEVER without a smile and never in a bad mood! :)
Fidel - Our first waiter...really set the tone for the service we were going to expect. Always with a smile....Fabulous job! Introduced us to the Chiquita Sexy drink! Try it, it's great!!! He was by far one of our favourites! :)
Neri - Made my coffee every morning, and it was the best cappucinos! I couldn't live without them! :) And he got me addicted to the cookies......I'm sure I gained some weight eating them :)
Manuel(s) (there were 2 of them). They were so funny, always made us smile!
Angel(s)-One was the bartender, great personality, always smiling, and the other Angel, in the buffet lounge (always making sure everything was running smoothly)
Blanca & Lenny!!! -Always with a smile! We loved them too! :) Always great to us! Thank you!
Jacob-We always saw him at breakfast and lunch!!! He made us laugh almost everyday!! :) My friend was Japanese and he wanted to learn how to say hello, and said Ko Nee Chi Wa to us every morning :)
Jorge - Our waiter for the last 2 days! Such a great personality and uber efficient!
Dalia and Melesio - In the spa! Thank you, it was a great way to end my vacation!! You were both fantastic!
Also a big thank you to Luis, Octavio, Freddy and anyone else we may have missed.
Don't want to forget the front desk staff as well! Special thanks to Viviana and Jesus!
Honourable mention needs to go to Entertainment Staff!!! WOW!!: Israel(s), both of them, and Jorge!! These guys worked all day, pool activities, contests and then preformed at night for us! They work so incredibly hard! Not to mention they are all so talented!!! I've been to 5 star resort where entertainment was not even close to being as good!! I can't say enough about them!!
The resort was the perfect size! So it doesn't really matter what room you stay in. You could easily walk to the beach, buffet, pools. I'm not a fan of huge resorts where you need to take a golf cart or a bus to go to the washroom! HA!
The resort is a bit dated, but very very clean!!! We had a few issues with our a/c not working for 4 out of the 7 days we were there, which made sleeping a tad uncomfortable, But they always were doing their best to get it fixed, and did eventually!
Also the location in Playa Del Carmen is great! Close to all major attraction and the city where you are walk around and enjoy the local life. It really does give you a bit of everything!
I hope to be back someday! I really enjoyed it! I've been to a 5 star resort, where you pay more, and the service is just OK. But when you pay a fair price and are treated this well by everyone there, you really feel the value all around.
I sincerely hope management at the hotel recognizes all these wonderful people!!
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- Also Known As:
- Occidental Allegro Playacar Hotel Playa Del Carmen
- Allegro Playacar Occidental
- Playacar Resort
- Occidental Playacar
- Playa Del Carmen Allegro
- Allegro Playa Del Carmen
- Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico