I visited allegro playacar with my wife for 12 nights in April, we were really lucky to have had possibly the best room at the resort(5804). The room offered fantastic views of both the sea and the pool, a real plus was during the lunch time as there is not a lot of tables and chairs available, so we were able to eat on our balcony. That's 1 downside to the place, lack of vacant tables around the snack bar for lunch. The room itself was good, cleanliness was really good, amenities were good and beds were comfortable enough with a foam mattress topper. The downside to the room was a little tired bathroom, which could really need an upgrade. Also, not in all rooms but it was in ours, a conjoining door to the room next door, you could hear the conversations though the door, but this obviously depends on who is in the room!
The staff at the hotel were possibly the most friendly and diligent individuals I've ever been greeted/served by, from the gardener to the bar staff and house keeping, all were great. The entertainment staff were great with all patrons, I didn't personally get involved but they kept everyone entertained is a variety of languages. The food was good, from hamburgers, pizza or even the pasta station at lunch to the quiet impressive Italian restaurant. The Italian is the only place you can eat in an air conditioned environment, with fillet steak on the menu, it was a delight to eat there. The sports bar doesn't seem to get much of a mention on here, the only place to have a drink in air con, always quiet in there, and pool table is free to use. The show starts nightly at 9:30 for around an hour, then everyone seems to retreat to the pool bar for snacks. Not much nightlife here, but after helping yourself to all the brand name beverages all day, most are ready for bed anyhow. The worst thing about this resort is the towels on beds to reserve them, I woke at 5 am suffering from jet lag, when I looked outside, people were up reserving bed with towels, this is totally ridiculous as some people eventually venture down to their beds at 1pm, or even later on some occasions. Something really needs sorting regarding this, really leaves you with a bitter feeling about re-visiting the resort in future. Great resort, good value, lovely staff and good quality food. Just requires a bit of an upgrade with the bathrooms and possibly a warden/steward for the sun loungers, both on the beach and around the pool.
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- Also Known As:
- Occidental Allegro Playacar Hotel Playa Del Carmen
- Allegro Playacar Occidental
- Playacar Resort
- Occidental Playacar
- Playa Del Carmen Allegro
- Allegro Playa Del Carmen
- Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico