This was a quick romantic getaway with no great expectations and we were pleasantly surprised. On arrival we were upgraded to the presidential suite, a first for us! Our last trip to Mexico was to Cancun and Playa del Carmen is paradise in comparison. This hotel is a gem among the others on the beach.For an all inclusive, the food is outstanding and the service excellent. The beach is spectacular and there is always a breeze coming off the ocean and the facilities are up to date.
A few complaints were that because it is a personal concierge our check-in was a wait and booking reservations to the restaurants was a little difficult. I recommend making them before arrival. We were also booked for the dinner theatre, the filet mignon was well done and the entertainment never showed. They said they were in a car accident I just hope everyone was okay. Great short trip for 5 days from NY.More
- Free Parking
- Breakfast included