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Open today: 8:30 AM - 10:30 PM
Xcaret Park Entry Ticket with Night Show included

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Reviewed October 30, 2019

We were here about a year ago and had an excellent time except for the transportation so we stayed at Occidental Xcaret which is adjacent to the park and has a private entrance that you can walk to. But the day we went, there was a private event and the entrance was closed so we had to take a bus. Instead of being there at 9 when the park opened, we didn't get there until 9:45 and it was already crowded. And because we had to take the bus, we could not get back to the hotel quickly and come back for the show which we anted to see again.

We bought our tickets online and saved. The park should have known we were coming that day and told us about the private event and offered to change our admission to another day. That and the crowds are why we rated it only average.

It is a huge park that you cannot see in 1 day. The show is worth staying for but if you get transportation, you can leave before or after the show.

If you plan to stay all day, get the Xcaret Plus package which includes lunch and a locker unless you are staying at Occidental Xcaret. This hotel is closer, more convenient and a lot less expensive than the Hotel Xcaret which is owned by the company that owns the parks.

Date of experience: October 2019
Thank 2skidivers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dreamer37934139338, Customer Service Team. at Xcaret, responded to this reviewResponded November 7, 2019

Dear visitor,

First of all, we would like to thank you for your preference and for taking the time to share your comments with us.

We are sorry for the situation that occurred at the park´s entrance, however, due to the fact the Occidental Xcaret Hotel, is not part of our Group we do not have information about there events, etc.

It is good to know enjoyed the Xcaret Night Show. We truly appreciate your comments.

Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2019 via mobile

This place was SO much fun, we did not want to leave. And on top of all the fun, it came with UNLIMITED food and 2 free drinks. Highly recommend

Date of experience: May 2019
1  Thank alyssaradford
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 29, 2019

So wonderful to visit this theme park, full of animals, mayan shows, you can swim in the underground rivers and have a blast, the food was very good too, The show at the end is simply spectacular, full of history and traditional mexican music, lots of singers and dancers, very moving even if you don´t know much about the culture.

We do need to come back because the park is huge so we didn´t get to see everything which makes us look forward to do it again .)

Date of experience: October 2019
1  Thank rjohnsonlovetravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 28, 2019

It is a long day but well worth it. I felt our entrance fee was costly but it included a buffet dinner and a snorkel mask. Biggest disappointment is to enter the park after paying $130.00 USA only to learn that additional activities such as swimming with dolphins, or going on a speed boat is all at an extra cost of around $65.00 per person. IF one person wanted to do everything available, it would cost them around a $1,000. per person! That's worse than Disney World expenses. Granted, it is an entirely different experience than Disney, and it is something everyone should do and see at least once in their lifetime, BUT, considering this park is in a Peso economy, and its very busy and always has patrons, a family of four beware, especially when the kids have so many choices to do one extra thing, but then realize they want to do it all, so select very carefully. We did the park in a strategic manner by first studying the map and then picking out the things we really wanted to see (Big Cat Habitat area!) and we ate dinner before showtimes and made sure we saw everything that was included in our package. One of our group did pay extra to do the speed boat adventure but for $65.00 extra it was hardly worth the 1/2 hour ride.

Date of experience: October 2019
4  Thank Glowie2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 27, 2019 via mobile

We had a good time at this park. It’s a very long day if you’re staying for the show at the end.

There’s two pick up times. One in the afternoon at 4:45 if you’re not wanting to stay for the show and the last pick up is 9:45 after the show finishes. The guides reiterate this when you get off and just before you leave. It’s also on the back of the leaflet you receive.

Plenty of things to see and do. Lots of wildlife. The macaws are amazing!

Be prepared for a lot of walking.

They tell you to get changed and head to the mouth of the river swim. However I’d say go do the dry activities first and head back to the river later in the day as there was too many people in the river and it was really cramped and noisy whereas later in the day it’s a lot quieter.

You can swim with sharks, dolphins and sting rays at an additional cost. Im sure the animals are looked after very well but it was sad to see them in captivity.

The snorkelling part of the park was a big let down for us. The area is very small for people to snorkel and it was extremely busy so there wasn’t any room to swim about without bumping into one another.
If you want a better snorkelling experience we would recommend Xel Ha over Xcaret.

On the day we visited two of the restaurants we went to eat at were closed which was a disappointment. We ended up eating at the Mexican restaurant but it was crammed full and so we were asked if we could share a table with a couple of strangers. It was ok but very awkward so didn’t really enjoy the experience. Food was good though. You only get one meal a day and everything else was at an extra cost which was a bit of a downer as we have visited Xel Ha and we got breakfast and lunch and drinks were available to get at designated areas. Considering how much entry is I’d of expected it to be included.

Lots of beautiful animals to see around this park. It is very interesting to walk around. Plenty to see and do.

We stayed for the show at the end and it was good but not as spectacular as the guides had made it out to be. overall a really long day.

Date of experience: October 2019
1  Thank yyws05
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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