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“Great food and great beach service!”

Zenzi Beach Bar & Restaurant
Ranked #86 of 1,279 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: $3 - $14
Cuisines: American, European, Mexican
More restaurant details
Restaurant details
Good for: Romantic, Bar scene
Dining options: Dinner, Lunch, Breakfast, Late Night, Delivery, Reservations
Description: Zenzi Beach Bar & Restaurant opens daily at 07.30Am - 02.00Am serving hearty breakfast, delicious lunch and fine dining in the evenings. Lounge in the sunshine enjoying tasty treats on the sand, or dining on the terrace. Every day LIVE music from 5 pm onwards. Full service bar. Available for events, parties and weddings. Free Salsa Lessons on Monday, Thursday and Saturday and on Sunday free Samba lessons. Sunday afternoon from 2 - 6 pm, BBQ 'all you can eat'. Come and enjoy a day / night on the beach with us. Thank you!
New York City, New York
Level 4 Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great food and great beach service!”
Reviewed September 3, 2013

Get here early to get a nice lounge chair with canopy. Fantastic service on the beach and be sure to order the coconut shrip, mucho nachos, and/or the fish tacos!!!! Also, be sure to get a massage right next door for only 12-15 USD for a beachside rubdown while listening to the waves. This beach bar is more intimate than the others located in Playa and worth every peso in my opinion...

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mrg0nzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,040 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
England
Level 3 Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Rude waitress - don't go here - go to Fusion instead”
Reviewed August 17, 2013

We went here as part of a large group. Everyone was disappointed by the food and the poor service (the staff did not seem to want to be there) and therefore did not give the "recommended" 15% tip.

They brought me the wrong meal which I decided just to eat rather than wait for another one to be cooked. They also did not bring me any tortillas to go with my fajitas and I had to ask for some, during which my meal went cold.

Following the meal, the waitress came over to me and said that I "needed to understand something" which was that she personally had to give 10% of the bill to someone. I explained why I had not tipped the requested amount and she stormed off! She then complained to our guide (who I think she knew) who gave her some more money.

Whilst I appreciate that the staff in Mexico rely on tipping more than they do in the UK, I don't think that they should assume that customers will automatically leave a 15% tip regardless of the service provided!

It was also expensive for what you got, even by Playa prices!

I would highly recommend Fusion - another beach restaurant a block or so away. Great food, service and entertainment.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Monkey0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“SUCH A SHAME”
Reviewed August 15, 2013

Me and my friends went there many times last summer because the staff in general is awesome... my friends dont speak english so it was i little bit difficult to order, but the actitud of all the waiter staff was wonderfull and they even try to learn speak some french to make us feel better. My friends insist on me not doing this cause it may affect the most beautifull mexicans we ever met, but i think they have to know our impression...
The thing is we noticed about this guy that is there just screaming at everyone, later we learn he was the manager (what a manager that leaves on work time, we try to talk to him about the tip several times and he was not there, we wait for him 30 min once and he was still not anywere, the fallow days we saw him drinking!! at his job place!! at 11am!!) and this other bold dude that just stared at us like we were doing something bad with our tobacco, just walking around like a zombie, creepy... that we asumed it was another manager or capitan or something cause was in continual comunication with the "manager"... it was very uncomfortable to see how this people treated their staff, they scream at them all the time, worst, in front of the costumers!! even if theyre just doing their job... most of the time cause the manager doesnt notes nothing cause he is not even there and when he arrives turns out that everyone is working but he doesnt even know on what... they really dont know how to apreaciated the work this people is doing for them, cause we kept visiting the place for some of the waiter staff such as Fanny, Sara, Luis Miguel, Mariana, Asia, Ale, Fernanda, Angie, Frank, Fred, Yass, Alma, Pepe, everyone!!! even if the food was not that impresive and still little expensive...
I learn that they dont pay them a lot (like most of the restaurants in playa, no one wants to make a difference??) and make them work more than 8 hours, without extra hour, even if is raining like hell and theres no clients (cause they dont have covered space in case of rain, wich in a place on the shore of the beach i think is ESSENTIAL) plus we tryed to leave tip on our credit card and they didnt let us cause "it was a rule" from the restaurant, so even if you try to reward the work of the people who is treating you right, you have to bring some cash for it!!! Dont you know the world work on credit cards now!!!???, other wise no matter how much they worked for you, you just leave the place feeling really bad cause they are wonderfull people and live from the tip as they explain almost everywere we went... I own few bussines and I KNOW THE MOST IMPORTANT THING SO A BUSSINES WORKS OUT IS YOUR EMPLOYES....
they have a beautifull view and the live music is awesome, but IS A SHAME THAT THEY HAVE THE EMPLOYEES IN WORKING CONDITION LIKE THOSE, we saw one of our favorite hostess all palid on our last day cause she was sick, almost crying cause she wanted to go home and they didnt let her... isnt that unsanitary?? (not talking about the cockroaches we met there)
The place is awesome, lots of potential, they just dont know how to treat a human beign and worst of all IT SHOWS... SUCH A SHAME...

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loughborough, United Kingdom
Level 4 Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Great food! Amazing massage”
Reviewed July 29, 2013

The tuna hamburger is super delicious! Everything else is also very good. Good prices. Nice club to relax. Take a massage! Super extra good, total relax :)

Visited July 2013
Helpful?
Thank MiriamPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level 5 Contributor
96 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Amazing vibe, great live music!”
Reviewed July 25, 2013

This place is amazing, the bands playing there were great! And the food was awesome!
Real value for your money, the portions are big, not small like other restaurants close by!....
The service was also really good, we went there twice!...
Try the Shrimp past, guacamole, and fried calamari... Yummy, will go back!!!
Its right on the beach so the location can be better...

Visited July 2013
Helpful?
Thank HanPeLeaWi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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