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Cant ask for more!

MeetPlaya was waiting for us at Airport with a prior special request in hand. Driver was great and... read more

Reviewed today
Chris F
Excellent Experience

Form the moment I booked our Cancún to Tulum transfer, the MeetPlaya team was fantastic... read more

Reviewed yesterday
Jeff V
,
Calgary, Canada
via mobile
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All reviews cancun airport transportation service always on time highly recommend leo cozumel area door to door service transportation company great communication private shuttle visiting mexico day trip mayan ruins riviera maya an excursion end of the day amazing experience vans
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Reviewed 1 week ago

We used MeetPlaya for return airport to hotel transfers.
From the booking process through to final airport drop off, all was dealt with very professionally.
All questions and queries were dealt with efficiently and in good time.

We were collected at Cancun airport by Leo. He had a long wait as it took an unexpectedly long time to get throught immigration & customs.
I must say that he made the transfer to Playa del Carmen enjoyable, with his excellent approach to customer service. Just what you need after a long flight & delay getting through the airport system.
The vehicle was clean, comfortable and perfect for our needs.

We had to change the time of our collection for the transfer back to the airport. Again this was dealt with in a timely and efficient manner.
Our driver (Hediberto) arrived early & was also very friendly & professional. He was a very good and careful driver & was genuinely interested in hearing about our stay. He was continually checking to see if we were happy with the air conditioning. In the past,we have had to ask for it to be adjusted & it shows that he was concerned about the comfort of our journey.

We have always used private transfers in the various different countries we have travelled to and have never had any problem.
I would like to say that MeetPlaya stood out for their levels of customer service.

We would definitely recommend to anybody that needs transfers and tours in Riviera Maya.

Thank keefos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

We were so pleased with Leo and the entire crew of Meet Playa. I reserved and paid ahead of time, they emailed me thanking me for my trust and making the payment . They were super nice and friendly. We had to make a slight change to our reservation, I sent an email and it was done immediately. We will def be using them when we come back!

Thank TaraA558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

It was easy to book online. We had a large family coming in on different flights and Meet Playa organized our transfers to the dock and return from the dock flawlessly.

Thank amandawadewanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meetplaya, General Manager at MeetPlaya Transfers, responded to this reviewResponded 1 week ago

Dear Clients,

Thank you so much for your kindly comments about Meetplaya. For us was a pleasure to be able to collaborate with your family vacations. We hope to see you back soon at the Riviera Maya. Happy holidays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Great service and very friendly staff who provided helpful restaurant and attraction recommendations. Thanks Hediberto

2  Thank Lucy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meetplaya, General Manager at MeetPlaya Transfers, responded to this reviewResponded 3 weeks ago

Dear Client,

Thank you so much for choosing us and the kind comments about the MeetPlaya services. We hope to see you back again to the Riviera Maya!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Amazing service and great communication with this company. We used MeetPlaya to pick us up from the airport. Oscar was great and had great customer service. We also used them for a tour on Isla Mujeres. This tour was phenomenal! From the moment they picked us up. Leo had snacks, fruit, and drinks available for us. We got a private boat for our group and got to snorkel, a great lunch, beach time, shopping. Never felt rushed. I highly recommend MeetPlaya for your transportation needs and tours while in Mexico. Thanks Leo and Oscar for everything! We will definitely use them again.

1  Thank alicia337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meetplaya, General Manager at MeetPlaya Transfers, responded to this reviewResponded 4 weeks ago

Dear Clients,

Thank you very much for choosing and trusting Meetplaya for your vacation here in the Riviera Maya, for us it was a pleasure been able to offer you a very pleasant experience on the Isla Mujeres tour but also on your transfers. We also appreciate your comments about the service provided by Oscar, we will make sure he will be well recognized, also we want to say thank you again for you kinds word in this review, and the nice picture added. We hope to see you comeback soon:)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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