This company is great! Leo called us the day of travel while we were still in the states to confirm our booking. We also got an email confirmation as soon as we booked online. There was a sign with our name on it and a driver waiting for us for our private transportation when we arrived. He immediately helped us with our bags. The car seat for our son was already correctly installed, which was nice. As soon as everything was loaded in the car we left-there was no waiting around. The driver drove well and did not do anything too crazy as we have experienced with other taxi services. The cars were clean and had good air conditioning.He also confirmed our pickup time for departure. Upon leaving, both Leo and the driver were there promptly. Leo even took some pictures for us before leaving the resort. He was very friendly and had excellent customer service! The driver on our way home was again excellent, assured we were as close as possible to the gate, and then asked an airport bag handler to help us. He got our bags down and took them all the way up to the bag drop off area. It really made the whole experience so smooth, which was very helpful considering we had a 3 year old with us. I will recommend this company to anyone due to the excellent customer service and good price--$110 round trip from Cancun Airport to Playa Del Carmen for 3 people plus a car seat.
Very minor suggestions:
-Get newer car seats
-Connect PayPal since it's on the website so we can pay ahead
-The website said we would have a cooler with beer. We honestly didn't want any and we were offered water, which was nice. Maybe the driver had it--we didn't ask but the website said there would be some and I didn't see it.
Again GREAT service! Thanks!!!
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