We took this ferry twice to and from the cruise port. On our way to our tour they picked up our excursion tickets when getting into the ferry. The ferry seats were comfortable and they kept playing a video in loop of tourist places. The bar staff was very friendly and greeted the passengers. Too bad I cannot say the same for the rest of the staff they were too busy on their phones playing and telling each other jokes. I stop one of them to ask a question and you would have thought i had asked her something improper. She did responded but with an attitude, the bar runner guy joined us and attempted to correct the girls attitude. Once we got off the fairy the passengers seemed lost since they did not have the tickets to their excursions which had more details like excursion number, etc. On our way back we sat on the outside this was better you did not feel the water sloshing and bumping of the water. In the interior we saw lots of people sick but in the outside it was so smooth. The seats are not as soft but its a short ride to the dock. We had some ferry guy come and give us instructions in broken English and in a voice volume that you could not hear anything. He repeated his speech three times but yet people still did not hear or understand. Next thing we notice they are passing a bucket for tips. The bar runner guy told him to repeat his speech for our area but he made a gesture and walked away. So the bar runner guy told us a summary of what the first guy had said.
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