We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Birthday Trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Banyan Tree Mayakoba
Ranked #2 of 212 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed November 24, 2009

We just returned from a wonderful stay at the Banyan Tree Mayakoba, to celebrate my birthday. I truly wanted an amazing vacation, so I did my research prior to deciding where to go and read tons of reviews. If you are looking for a relaxing, secluded and romantic place then this is the place to go because there is not much else going on.

Pros:
The Sands Beach was our absolute favorite place. Jorge, Juan Manuel, Alex and Charlie where absolutely the best and took excellent care of us during our stay. Jorge and Alex even indulged us in a friendly game of volleyball on the beach. Be sure to take advantage of the sea kayaks and snorkeling with Juan Manuel. Amazing!!! These guys truly made us enjoy our vacation.
We truly enjoyed the food at the restaurant. This was the only place you could actually eat Mexican food in the entire resort, which was somewhat disappointing. We were disappointed it was not opened for dinner, as we would have eaten there every night.
The music played in the restaurant was disappointing.

The Pool - We only stopped by the pool on our last day. We were hungry and did not want to eat at any of the restaurants, so we ate from their menu. Ivan was great, attentive and friendly. The food was also not bad but expensive $22 for a burrito. However, I would have paid that much to eat the same thing for dinner in the restaurant. This was also the only place that seemed to play better music.

Saffron- We ate here our first night on the recommendation of Karla during check in. We arrived to find that we were the only people in the restaurant. This would have been fine but at times there would be waiters standing next to the door, almost as if guarding the place which made us uncomfortable. The food was delicious and Nadia did an outstanding job.

Cons:
Upon our initial arrival, I was told there was a waiting list for the bikes, but we would be able to get them the next day. That never happened. We did not have bikes during our entire stay, but that was just fine as we enjoyed walking around the resort.

Unfortunately, two items turned up missing from our villa. We initially thought we might have lost one item as we could not image that anyone would take anything, but when a 2nd item turned up missing the next day we knew it was not a coincidence. We reported this to the front desk and spoke with security. Security told us they would conduct an investigation and keep us appraised, but that never happened. I felt as if they did not believe us. Why would we make up a story for such small items, when we were paying a lot of money to stay at the resort? Also, not once did we receive an apology from any of the staff or any offer of replacement.

Oriente: enjoyed the breakfast. A great selection of food and beverages. The service was a bit lacking when it came to getting coffee. We also had dinner but were disappointed with the menu choices, a bit too fussy with items on the menu that we had not idea what they were.

Tamarind - We went there for dinner but again were disappointed with the choices. So we ended up having dessert, which we wonderful. I would recommend the lemon pie.

La Copa - We went there every night and were the only people there most nights. The last night there was a Mexican band playing music on the terrace which was a refreshing change.

The music piped in the main areas as well as the restaurants seems to be off the same CD. While this might be fine in the rooms, I almost felt as if the music was putting me to sleep at times a bit too bizarre for my taste.

Stayed: November 2009, traveled as a couple
1  Thank joeymene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 27, 2009

Dear Value Guest,

We are delighted to read that you enjoyed your stay and wish to thank you for your comments about our hotel facilities and associates. We are very proud of our associates and we believe they are the finest in Riviera Maya. Your comments about our beach staff, particularly Jorge, Juan Manuel, Alex and Charlie, endorse this belief and are a great testimony to our team’s dedication and professionalism.

About your discontent on Sands being closed for dinner, sometimes and due to weather conditions, not just the rain but wind too, it becomes a bit unpleasant and uncomfortable for our guests to have dinner with such weather conditions, that is the main reason which leads us to close some nights; as you know there are three other options to enjoy dinner in our property.

We have taken note regarding your comments about the music, we will make sure to pass them to our music designers.

Regarding the limited amount of bikes, let me explain the reason. At this moment we have 100 bicycles in the hotel for our guests. To be able to provide every guest with a bike, we will need to have around 400 bicycles. That will definitely affect the traffic and eventually lead to accidents. We are planning though to buy another 50 bikes due to high demand.

Sorry again for the confusion you had with Oriente´s menu, due to local terms of the items and dishes, our staff has been trained to explain the composition of every dish. I will check with our Food and Beverage Director if there is a way to make it clearer.

Security is a very important issue in Banyan Tree. Be sure that the investigation about your memory card and your perfume still goes on. As soon as I have any information, I will personally let you know. Please email me at pancho.llamas@banyantree.com in order to keep you updated.

I would like to express my apologies if your stay did not meet your expectations. Barring these inconveniences, I hope you had an enjoyable stay with us.

With kind regards,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,155)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,750 - 1,756 of 2,155 reviews

Reviewed November 18, 2009

I am a seasoned traveller who leans on TA in making decisions on where to stay.
We have been to the Cancun/Riviera Maya several times and enjoy the people, the scenery and the culture. After reading the glowing reviews praising the Mayakoba , I was so looking forward to tsurprising my wife for our get away for five nights. However, I began to have some reservations upon entering the place.
I almost hate to criticize because the staff was really good at "service recovery" and were well trained in customer service.
It's not that the hotel grounds aren't beautiful; it is very isolated located in a wetlands that surrounds the area. (This property, while it has it's charm, is a haven for mosquitos and early evenings we were driven inside by the biting.)
Our check in was flawed and for much of the stay, the staff seemed to be in recovery mode...fixing situations that should have been handled in advance.
We arrived at about 1:00 P.M. Our villa wasn't ready because the AC unit wasn't working properly. When you travel over 8 hours to get someplace and you have communicated when you will be there, you'd like to drop your bags, put on something casual like a bathing suit and relax....we had to wait well over an hour for our room to be ready without the offer of a good alternative....given that the place was well below capacity you might think there would have been options...
The villas are very private well appointed; very comfortable bed; nice pool and jacuzzi.
We could have used more hangars and a better layout to spread out our clothes.
We were given an upgrade with a pavilion which is a separate building that has a table, couch, TV, Coffee maker, etc. If we were with a group it would have been a fun place to have a drink but with just two of us, we didn't feel the need to use very often.
The beach is fine and well raked and cleaned. Like many of the beaches in the area hit by hurricanes, they are losing sand and the beach has narrowed. We love the beach and the best part of the Mayakoba for us was the beach crew. My thanks to Jorge and the crew at the Sands for the excellent service and making our stay relaxing.
The restaurants were just OK. We did enjoy Saffron. The chef and team were very friendly and the food was authentic and service top notch.
The Tamarind was terrible, really. We waited for forty minutes for a salad and scallops and were laughing about how mediocre it was...and the place was empty...
Service in general was very spotty at the hotel. The Oriente breakfast was excellent with fresh fruits and a great selection. Service was just OK.. to serve someone, there should be more attention at the table; less focus on opening the doors for you...we had to ask for napkins at breakfast; often the coffee/tea was forgotten...again the staff would be in service recovery mode apologizing rather than getting it right the first time.
We had plans to have dinner one night at the Sands for the barbeque at 7:30 P.M. We arrived at 7:00 P.M. to have a glass of wine at the bar and were unable to get a drink because there was no bartender.
W don't mind the fact that the resort is spread out. We like to walk and bike but wondered if many would find annoying the dependancy on waiting for rides, either a boat or golf cart to get around.
We enjoy playing tennis and were dismayed that we couldn't walk or bike to a tennis court...you couldn't even take a golf cart but had to be taken by car instead to a remote spot where the tennis court is located.
We come to Mexico because we like the people, the weather, the beach and the culture.
While we enjoy private time, we like more action than was available at the Mayakoba. We would go the bar and find it empty. We enjoy Mexican music. While the music on the CDs for your room was soothing enough, the music in the public parts of the hotel (restaurants, etc. was...I really don't know how to describe the music...new age maybe...was not what we were looking for.
This is a hotel that has hired many good people(Sarah, Jorge, Pedro, Cesar, Ivan, Alex...) and I am sure will continue to work to get it right. I share the concerns of a previous reviewer that, if the service issues exist while we visited at below 50% capacity, how will they handle when at capacityl?

  • Stayed: November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank travelingman826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 20, 2009

Dear Value Guest,

I wish to thank you very much your feedback in regards to your experience with us. Please accept my apologies for not providing you with a perfect stay at Banyan Tree Mayakoba, we will work hard to find out where we should improve.

Is my understanding, that your arrival to Banyan Tree Mayakoba was a few days after we were affected by hurricane IDA. Unfortunately, quite number of Villas needed to be put out of service because of some urgent repairs. Please accept my apologies for this inconvenience.

In regards to the mosquitoes, due to some weather effects, such as higher temperatures than usual and extra rain, the mosquito population grew during that period of time; immediately, the biologists of this unique and natural integrated resort of Mayakoba did implement effective actions and the problem is now over.

I have taken note of your comments in regards to our Food and Beverages services and, seems to be, we had a bad day. Sorry for that!

Once again, I really appreciate constructive comments like yours, which we take seriously, since they help us to improve our standards and service. On the other hand, we are glad you could experience an authentic Banyan Tree service in other areas.

I look forward of hosting you again and provide you with a perfect stay in a near future in Banyan Tree Mayakoba.

Best Regards,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2009

My husband and I stayed for 6 nights at the end of October. This was our first real vacation in 10 years and this place lived up to our expectations of a high-end, private, relaxing, pampering vacation. If you are looking for a party, lots of people, nightly entertainment I'd go somewhere else. I love and appreciate architecture and design and absolutely refused to stay somewhere with the vegas style jacuzzi tubs in the room. If you are picky about rooms (I hate most!), then you will absolutely love BTM! The whole resort is a asian/mayan experience. Every detail has been designed, even down to the incense and oil burners, scented cold towels, to the lighting, bathrooms and the incredible smell of the lotions and bath gels. (I agree with another reviewer-I would have spent an insane amount of money to purchase the lotions, bath gels and incense/oils that were not available in the gift shop. They were also out of bathrobes I was hoping to purchase to remember our vacation. I went to the online gift shop to purchase a robe but shipping was terribly expensive - $65 for a $45 robe) Upon check-in, you get a welcoming drink and cold scented towel. They take your luggage to your villa and is already in the room when your arrive via buggy. We stayed in a Courtyard Villa. My husband and I couldn't stop grinning as our hostess gave us a tour of our villa. This Villa has a private courtyard with a very large pool and hot tub. They were all finished with amazing blue glass tiles. Two large loungers, table and hammock as well. The bedroom was on one side of the courtyard and the living room was on the opposite side. The bedrooms are large, very comfortable with large flat panel tv, cd player with ipod docking, satellite tv with an okay amount of channels, stocked mini bar, huge sun filled bathroom with double vessel sinks, seperate toilet and giant shower and huge walk in closet and another ipod docking station. There is also a large private outdoor tub with a wall of candles. The living room has a large sofa, another flat panel tv, cd/dvd player, fresh fruit (delicious!), coffee and tea bar and dining table. Each morning our villa was cleaned and refreshed with towels and fresh fruit. Each evening our room was turned down, robes and slippers set out. Before our trip my husband was very concerned about our room not being on the beach. Well he apologized to me over and over, this place is so incredible and it was fun riding our bikes two minutes to the beach each day it was not an issue at all! There are a few options for getting around the resort . Call for a buggy "boogey", take an electric boat (very cool!) or ride your bike. The buggy never took more than 5 minutes to arrive after our request. You can take a boat tour of the whole property on Tuesdays and Thursdays. The breakfast at the Oriente was also incredible! A huge selection of hot dishes (authentic mexican), breads, cereals, fresh fruits, sushi, cheeses, pastries, and eggs made to order. I also loved our late lunch at the Sands Beach Club. I wish they were open all day, they had a great selection of less fussy food. The Saffron was romantic, the food was good but I don't see eating there 5 or 6 nights. Because of the high quality of the food, the menus were more limited than we were used to but we were still able to find something we liked at each restaurant. Be prepared, the food is pricey, but you have to expect it at someplace so incredible! We had absolutely NO problems with mosquitos. I think I only saw one! Even though the resort is in the middle of mangroves they must do an excellent job fighting them off. We booked a couples swedish massage. Definitely the best, most relaxing massages we've ever had. The girls are from Thailand and of course are the best. This resort is paradise, but without the friendly, helpful staff it would be nothing! Each staff member went over and above in order to take care of us and serve us. From the hostess, buggy drivers, room service, housekeepers and turndown service, waiters....every person there was eager to help and so nice! The first couple of days my husband rode a girls bike. He mentioned this to Juan, and within 20 minutes his bike was replaced with a "man bike" and Juan wrote his name on it! Gabriel and the hard working staff at the beach club never made us wait for a drink. We felt like we had the whole resort to ourselves, it was a completely relaxing vacation. The grounds are immaculate and beautiful. And the beach is SO clean, no rocks, fine white powdered sand and very private, not crowded at all. If you decide to tear yourself from your room and this wonderful resort, Playa del Carmen is a 10 minute $17 taxi ride. Shopping on 5th Ave is okay for a couple of hours (street vendors wear on you after a while), and take the ferry to Cozumel. The whole time I was in Playa, I wished we were back at the resort. I almost hate to tell others about how amazing this place is. Just Go. Now. Stop looking, and book it. You won't regret it.

  • Stayed: October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank fgizmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Managar at Banyan Tree Mayakoba, responded to this reviewResponded November 19, 2009

Dear Value Guest,

I wish to thank you very much for taking the time to share with us your perfect and relaxed experience in Banyan Tree Mayakoba.

It is a great satisfaction for us to know that we could meet your expectations, and you and your husband have enjoyed your stay with us in perfect blend of Asian and Mayan cultures.

At Banyan Tree Mayakoba we all try our best in order to provide our guests with a perfect service and we are proud we have achieved our goal during your stay.

I look forward to welcoming you back to Banyan Tree Mayakoba soon.

Warm Regards,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2009

We have just returned from a 6 day stay. I just cannot say enough about the attention to customer service. From the time we arrived and were welcomed by Juan and then Sarah who every hotel in the world would be able to learn from her wonderful personality, to Eli, Dffren, Otto, Maria and everyone else who made our stay outstanding. Thank you. The Banyan Tree should be on everyones list of "the place to go".
I hope they are able to keep up the incredible customer service.
If you are a golfer, the El Camaleon golf course is all outstanding and a good test of golf. Every golfer would enjoy.

  • Stayed: November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MDgolfer54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 18, 2009

Dear Guest,

On behalf of Banyan Tree Mayakoba family, we wish to thank you for taking the time to convey us your kind comments.

Sarah, Eli, Efren, Otto and María are more than pleased to know they were able to assist you every moment.

We really believe in our team and Banyan Tree has a detailed training program up to make sure we all perform to our guests expectations.

I look forward to welcoming you back to Banyan Tree soon.

Sincerely,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2009

My boyfriend took me to the Banyan Tree Mayakoba for my birthday, and I think it might be the single best hotel we've visited in terms of the overall experience. The resort itself is beautiful, the grounds are amazing, the rooms are incredible, and the staff is just the best. They go above and beyond to accommodate your requests. I'm already looking forward to another visit. If you get the chance, don't hesitate - just go. You won't regret it!

  • Stayed: October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TheseGo211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 17, 2009

Dear Guest,

The Banyan Tree Mayakoba family rejoices knowing that your birthday celebration, at the time you stayed with us, became an unforgettable experience in a perfect blend of Asian gentility and Mexican friendly service.

We wish to thank you very much for your preference and your kind comments in regards to our facilities, services and staff.

I look forward to welcoming you back to Banyan Tree Mayakoba soon.

Sincerely,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2009

what fabulos huge villas with private swimming pools and beautiful exotic gardens. The staff are wonderful and made all of us so welcome.Nothing was too much trouble for them.Thank you Yvonne for your help during our stay.The Thia restaurant was superb (authentic Thia food!)and the breakfast selection excellent.Another air conditioned restaurant would be appreciated by all guests.The spa is a must if you visit but pre booking is essential. The transort to the beach is unique as you go via an electric powered boat and the beach club is great though the beach area needs some attention.
This is a superb resort and great for a relaxing carefree break.

  • Stayed: October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MayTenerife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 17, 2009

Dear Guest,

On behalf of the team at Banyan Tree Mayakoba, we wish to thank you for your gracious comments about our facilities, spa, food and staff, especially Yvonne.

We are very pleased to know you enjoyed a very relaxed and comfortable stay with us.

I look forward to welcoming you back to Banyan Tree soon.

Sincerely,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2009

Hands down.....the NICEST resort I have every stayed at. Every aspect was perfection! The grounds are so beautiful, and it looks like they have really taken in the fact that Mayakoba is an ecological preserve, and have gone out of their way to not damage it. Even the transportation throughout the resort is with electrical cars.

Yes, the place is beautiful. The rooms are HUGE and magnificent...each with their own pool. The outdoor bathtub was amazing, and can probably fit 3 people comfortably, and there is a whole wall of candles that the housekeeping folks light up when they help you draw the bath.

But I think what really sets this place apart is the service. The staff that works there is AMAZING. It's a place which seems like people take pride in their work, and it's not just for tips. Wonderful people. From Rigo at the Beach Club to Christian, Eric, and Eli at the Tamarind restaurant. To Yunita who welcomed us, and checked in with us about our visit every day. Thank you ALL for your help.

Without exception the food was delicious from the amazing buffet breakfast at Oriente. We had dinner at Saffron, Tamarinde, and also the Sands Beach Club. All were wonderful, but my favorite was Tamarinde because of the Mayan food that they offered there.

The spa was also amazing with masseuses and staff from Thailand. It made me feel like I was in Phuket. I had a collagen facial along with a massage which were both outstanding.

Stellar service on beautiful grounds. I can't wait to return. Oh by the way, I did go into Playa Del Carmen on Fifth Avenue....for about 2.5 hours. Unless you're planning on diving in Cozumel....I would just stay at the hotel. It is a much quieter, serene place to rest and relax, then hanging out on Fifth Avenue in the town center.



My friend lost a pair of glasses there, and even though they were never found....management and all of the staff checked in with us every day, detailing what they were doing to try to find the glasses.

  • Stayed: October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bumd168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager at Banyan Tree Mayakoba, responded to this reviewResponded November 12, 2009

Dear Guest,

On behalf of the Banyan Tree Mayakoba family, it gives us great satisfaction to know he have met your expectations.

I am happy to read that your stay was as close as perfect, and we wish to thank you for your gracious comments about our services, facilities, amenities, the spa, food service and staff, particularly about the genuine care provided by Rigo, Christian, Eric, Eli, and Yunita.

We are convinced that our family members are people with real dedication to deliver a genuine service and, it is a great satisfaction for us all to know that our efforts continue to pay off.

I look forward to welcoming you back to Banyan Tree Mayakoba soon.

Warm Regards,

Pancho Llamas
Vice President
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#11 of 212 in Playa del Carmen
4,207 reviews
4.1 mi away
Mahekal Beach Resort
Mahekal Beach Resort
#28 of 212 in Playa del Carmen
2,842 reviews
0.6 mi away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 212 in Playa del Carmen
1,762 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 212 in Playa del Carmen
3,283 reviews
6.7 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,991 reviews
5.4 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices

Been to Banyan Tree Mayakoba? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Price Range: $647 - $2,068 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 122
Official Description (provided by the hotel):
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Sabre Hospitality Solutions, Booking.com, Splitty, Hotels.com, Travelocity, Hotwire, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing