Can I just start with a big WOW. We were very skeptical of staying at an all inclusive hotel - our travel agent talked us into staying at The Grand Velas and thank goodness she did! The service of all the staff members is hands down some of the finest we've ever had. Amy and Alessio at the front desk were so helpful and our wonderful concierge Guiellermo. The grounds are stunning and rooms clean and comfortable. The 2 counselors (Diego & Daniel) who helped with the kids were awesome with my daughter. The food was delicious - for us the stand outs being the french restaurant and Frida. Ricardo (restaurant manager) made sure that the prosecco I like was on ice next to our table every night, outstanding! Even the food & service by the pool was great. Stunning pools and beach, enough said we will be back and can't wait!!!!
- Official Description (provided by the hotel):
- Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. ... more less
- Reservation Options:
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- Also Known As:
- Grand Velas All Suites And Spa Resort, Riviera Maya
- Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
- Grand Velas Hotel Riviera Maya
- Grand Velas Riviera Maya Playa Del Carmen, Mexico