Have been at this resort for 3 years in a row due to company convention and still loving it! The last year were there later into the year and got hit by a huracane! It was very evident there staff was properly trainend and perfectly executed every step of the shelter in place plan; steps clearly tighten as the severity of the storm scalated. Our meeting went on almost flawlessly (it was hard to believe we were in the mist of a huracane; staff even slept on site for their on security but that help to for the meeting to carry on).
The food is amazing, the location prestine, the all-inclusive is truly that; you can drink, eat all day long (even the in-room minibar stuff is included). The beach is groomed every (early) morning so that by the time you hit the beach is clean and ready for enjoyment. In the 3 times I have never experienced crowded pools or poor service (even though in on of the ocasions there was a second convention going on long side the one I was attending). What I like about this resort in particular, is that even thought there are 3 invironments, guests are free to enjoy all three without restrictions. All onsite restaurants are top of the line; my favorite is the Mexican (Frida) but the Asian is also very good!. You have to try the Chilaquiles and chocolate donuts for breakfast (at Azul Restaurant); the best way to start your day!!! Make sure to try the spa, is one of the best in the world!
- Official Description (provided by the hotel):
- Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. ... more less
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- Also Known As:
- Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
- Grand Velas All Suites And Spa Resort, Riviera Maya
- Grand Velas Hotel Riviera Maya
- Grand Velas Riviera Maya Playa Del Carmen, Mexico