Went to GV in June on a family vacation for five days and the hotel was empty! During our stay we saw fewer than 20 people in the hotel, which made for attentive staff in the restaurant. However of the 8 restuarants on property only 1 was open; the only other choice for food was the poolside bar with my 13 daughter. The beach was beautiful but we could not get in the water b/c of all of the hidden rocks. This hotel staff then offered us a timeshare. Not cool!
After this experience, we will not ever go back to Playa del Carmen and I suggest to any travelers to stay away from this hotel.
This hotel was a huge disappointment and made worse by how much we spent for a 5 star property.More
- Free Wifi
- Free Parking