Before planning my diving adventure from the states, I had questions. I called on the phone, they answered. Instead of running up my phone bill, they opted to send me a thorough email with all the information I needed. (Other shops in town never answered the phone or responded to my emails). They were very patient with all my questions and flexible with my vacation schedule. So, I went for it.
I chose to pursue the Open Water Diver Certification. I was lucky enough to have 1:1 instruction. Erick was very calm and helpful when I was initially anxious. He helped me get through my first dives and allowed me to enjoy the experience.
I had so much fun, I decided to pursue the Advanced Open Water Diver certification as well. Jorge was very helpful in figuring out the pricing and if it would be worth it (he was right; it was).
I had quality advanced diver instruction from Andrea, and we got to experience a number of gorgeous dives. We even saw a shark! Although I was not prepared for this Andrea remained very calm, and thus allowed me to do the same. It turned out to be an amazing experience.
Alejandro and Pablo were always friendly and helpful and patient with any questions I had, and any glitches in my schedule. The boat captain and crew were always helpful and equipment was set up ahead of time. Everyone knew what they were doing, and the staff were very organized.
My final pitch: the staff always made me feel safe. They took all my concerns into consideration and helped me feel at ease. I always had a sense that I was in good hands, and I trusted them to do everything in a safe way. They did, every time.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.