We were a group of 13. I wanted a half day trip like it said, but turned into more like a full day. It was our last day in the Cancun area and wanted to spend the day just relaxing at our resort, but decided to check out this snorkeling excursion since I thought we would be back shortly after lunch. Snorkeling was ok...still hard to top first experience in Hawaii. Couldn't do their version of parasailing as the wind wasn't strong enough. Got done about noon and they brought us in for our snack. They then said the vans don't come until 2 pm!! When we got done eating around 12:45, I asked the man who seemed to be in charge of the transporation if we could get a van early. He said he would see what we could do...which was NOTHING! We were the first ones waiting to leave and were about the last ones to actually get a van...excpet when they FINALLY assigned us to a vehicle, it was a big bus!! They had to bring that in because they must have been short on vans. So, we get thrown on that with people from 2 other resorts! I despise being on busses that have to go from resort to resort as it takes forever!! Plus, the driver didn't know where he was going. He tried dropping two people off in the employee area of one of the resorts as he first missed the main entrance. After about 15 minutes of waisted effort he turned around and left the resort. After a couple of miles down the road, he decides to turn back. Then he goes by the resort AGAIN!! Goes a another couple of miles down the road and turns back again. We finally got those two dropped off and then made it to the next resort. Finally, 1.5 hours later and 2 hrs and 45 mintues after we were done eating, we got back to our resort to enjoy the last little bit of sunshine on our last day in Mexico. Oh, and did I mention it only took us 15 minutes to get there in our private van! Sucky way to end a wonderful trip!!! I would avoid this stop unless you have time to kill. Sorry for the lenght of this review. Now you know how our bus ride felt!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.