We've done timeshare exchanges for about 20 years, and last year for the first time we decided to try an all-inclusive when it popped up in Cancun. Wow, did we love it!
First, we had complementary transfer from the Cancun airport, and they were actually waiting for us when we arrived, tired and late from a grueling customs experience. Next, a personal concierge was waiting for us, even though we arrived about 2 hours later after her shift was supposed to be over, and she gave us a complete rundown on what to expect during our week. She offered the expected "45 minute presentation" and took of 50% of our all-inclusive bill for signing up. Easy decision!
Our week was luxurious - free drinks whenever we looked like we wanted something (Sangre de Maria is how you say it in Spanish!); the food was amazing and the service even better! When I asked, since the Mexican-themed restaurant wasn't open for breakfast, "how am I going to get my chilaquiles?", I was told not to worry, and the next morning there they were at the buffet, custom made just for me.
The staff was uniformly friendly and accommodating: several times we got into personal conversations with servers, grounds people, etc who took whatever time we wanted to talk with us!
We loved it so much that we traded our 20-year timeshare for 150 weeks with them, and now we're going back (to a different member of the chain) next week!
Prepare for pampering!
- Official Description (provided by the hotel):
- Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more less
- Reservation Options:
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- Also Known As:
- Azul Fives By Karisma Hotel Playa Del Carmen
- Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico