Our family had a great time at the resort. Staff is friendly and some what professional (some of the staff did not speak any English). Our kids loved Azulitos and we would like to thank Sandra and Ana for making it a fun vacation for our kids. The food is great especially Tzuki's. The complaint I have is with the silly reservation policy at the restaurants which are half empty. Our 1 bedroom Fisher Price Suite was roomy and comfortable. We did had to ask for it to be baby proofed. The resort can do more in having kids friendly activities and items especially at the restaurants (kids toys are not enough to keep kids busy) they need to provide kids utensils, kids cups and family entertainment . Also, they can improve the vacation by offering laundry service on premises. One more thing is their construction on the pathway to the restaurants and main pool. Azul Fives the could have hold off to a different time on doing such massive drilling beautification work on the pool and restaurants main pathway. The loud construction work made our stay some what inconvenient.
We would come back to Mexico.
- Official Description (provided by the hotel):
- Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more less
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- Also Known As:
- Azul Fives By Karisma Hotel Playa Del Carmen
- Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico