This is our third vacation to Mexico and this time around, it was quite special. Our day started out quite early and then arrival in Cancun at approximately 1330 hrs. Our bus ride to the hotel was somewhat tedious as there were a number of stops along the way. We noted there to be a sign alerting us to the Azul Fives resort. The driver turned onto this road that looked somewhat seedy. I looked at my wife in disbelief, wondering where we were going as some of the pot holes were large. Anyhow, we persevered and continued to the Azul Fives Hotel.
Our check in was excellent and we were directed to our 1 bedroom suite without difficulty. We were promptly taxied there. Upon entering this room, we were quite impressed as it was spacious and clean. We all agreed that it would be difficult to now go to a standard room at any resort.
Our first night was mostly focused on navagiating around the resort which is not difficult as it is not large by any stretch of the immagination. Everything was easily accessible. Dinner the first night was at Flavors and the food was quite good with no complaints. The second day started with delightful breakfast at the same restuarant as our two boys enjoyed the treats that were provided. During the course of our stay we were able to meet our favourite waiter, Antonio. He was by far the most pleasant and caring. We rather enjoyed him and thus sought him out every morning. He is a very hard worker and the resort is lucky to have him thus we hope to see him in the years to come.
The beach was quite nice although it was somewhat rocky but we expected that due to the reviews we read. The bar at the beach was well run with no problems getting the drink we required. The waiters were fabulous. Luis in particular was quite entertaining and we enjoyed him.
We had dinner mostly at Flavors and one night at the Italian restuarant which we needed to book early in the week. Although the ambiance was quite nice, we did not enjoy this. Our 11 year old son ordered a cheese pizza and what came was White Cheese on a flat piece of pizza dough that was baked. Needless to say he ate my steak. Regardless of this, we found that it might not be the best place for youngsters. We went to the Flavors and were able to fill our stomachs.
The kids and teen clubs seem to be very well organized (although our two, 11 and 14 chose not to partake). We noted that the staff were engaging of the children and had multiple activities for them. Our kids did engage in some of the beach activities and had a blast. Would recommend these clubs to families.
The towel service was terrific. Book your spot on the beach and the pool areas early in the morning. Enjoy the resort. If you have never been, book a day trip to Xel Ha. It is expensive but worth the money. All drinks and food is included in the cost. Our boys had a blast and so did my wife and I. Enjoy! :-)
- Official Description (provided by the hotel):
- Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more less
- Reservation Options:
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- Also Known As:
- Azul Fives By Karisma Hotel Playa Del Carmen
- Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico