***This Resort Is great for Individuals that are Celiac or have allergies
PLEASE Ignore any negative comments people say about this resort I can honestly Say my week at Azul Fives is the BEST holiday I have had, and it was 99% because of the absolutely incredible staff. We were greeted with champagne and cold towels, got to our room and it was a beautiful two bedroom suite with 3 bathrooms, a kitchen, living room, and fairly comfortable beds. We did not spend much time in the room but it was really nice, anything we needed wed call reception and they’d have someone there in minutes. This resort is really family oriented but that doesn’t mean it is a bad place to be if you are not with a family. They still have a lot to do.
Pool/pool bar- This Resort has a few great pools but I spend almost my entire trip in the infinity pool at the pool bar. The Staff is absolutely incredible here. They made our trip so much better. Always entertaining, and Cesar and Santiago make the best drinks out of anywhere on the resort. Santiagos Signiture drink was so good, and Cesar made Rasberry Mojitos that should be on the menu..AMAZING, he is so talented. They were so good about making drinks for my sister who’s celiac and can only have certain types of alcohol they are so amazing! The view from the pool was beautiful, there were plenty of chairs on the beach and by the pool so sit by. And Arely, Alexander, and Domingo were amazing for brining you drinks right to your chair. I seriously think all these staff members also including Ramon, Jack, and Abraham should be recognized for how amazing they were and how great they made our trip. I cannot thank them enough for making our week, we had many laughs..And we will always consider them our friends! Thank you all for your hard work, the many laughs and the time you took for us! I miss you all already.
Beach- Yes the beach is rocky, but to be honest with you I didn’t miss swimming in the ocean because the infinity pool is right on the beach, and we could still sit on the beach and swim, and if you really want to swim in the ocean you walk a little ways to the left of the resort and there’s a perfect spot.
It has one of the most beautiful views I have ever seen. And I wouldn’t want to change location at all!!
Sky Bar- The entertainment at the sky bar was great! I suggest you make sure you see the Michael Jackson, fire, and street dance shows..These were my favorite. This hotel does not have a lot of night life, the club was pretty quiet after 11, but the staff are so good at still making it a great place to be at night
Azucena and Leslie were so much fun, and very quick at getting your drinks. Honestly I wouldn’t let the lack of night life discourage you from booking here, Playa Del Carmen is like a 15$ cab ride away and they have deals for ladies night where it’s free entry/drinks and its completely safe to be there at night! David Also made our stay so great! He was always checking in to see how things were and was a lot of fun. we really appreciate him!
It is a very fun place to go.
Day Time entertainment- This resort has a ton of stuff going on during the day yoga, stretching, dance classes, Spanish lessons, beach volley ball, water aerobics, games, they have a kids club that I heard from people with kids was great, there is always something going on and the entertainment staff is the BEST I have seen at an all inclusive resort! Jorge (Eduardo), Karen, Eliser, Edger and the rest of the entertainment staff were AMAZING. the whole team deserves a lot of credit They made the daytime activities super fun and the night time shows even better.. I really appreciated their effort. They included as many people as they possibly could and are fantastic at their jobs.
Restaurants- All the food at this resort is amazing, i have been to a few all inclusive and this was the first one i have been to that i did not get sick from the food, i never felt gross after eating! The food was FANTASTIC. Very impressed!
Flavors was good for breakfast, fresh fruit, and lots of choices.
SEA OLIVE- MEDITERRANEAN- pretty good food, good service..takes a little longer so only ate here for supper, Dessert is amazing here.
TSUKI- PACIFIC RIM CUISINE- Great Salmon, Shrimp, And Calamari ...so good!
AREZZO – ITALIAN- Favorite food here was the seafood
ORIOLA BEACH CLUB GRILL- Ate here every day for lunch was really good food! And right on the beach!
Health bar- SO GOOD! Really recommend you try these healthy smoothies! Great for breakfast!
Allergies- This resort is INCREDIBLE, if you have any sort of allergy this is a Great place for you.
My sister is a celiac and was concerned about what she would eat. This hotel gives each person a room card when you check in. And on hers it stated she was celiac and all she had to do was show it at the restaurant and they would go find out a bunch of options she could have for dinner, they had gluten free pasta and bread, muffins, chicken, desserts... she wasn’t limited to eating the same thing every day.
And actually we really appreciated Janpaul who would go above and beyond to find her special meals, he even came out with a dessert plate full of stuff for her. Anytime we had questions he was there to help. His effort was very much appreciated. Enrique was also very helpful, the first night we got there he showed up where to go, and answered any questions we had. Really appreciated all of the help, made my sister more comfortable that she didn’t need to worry about cross contamination.
I will be back for sure, as soon as I possibly can. I am so grateful for everyone at this resort.
I have never been so satisfied with the service, I truly had an experience of a lifetime and I Highly recommend this hotel if you get the chance to visit Thank you Azul Fives, I have only been home a day and I am ready to come back already.
- Official Description (provided by the hotel):
- Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more less
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- Also Known As:
- Azul Fives By Karisma Hotel Playa Del Carmen
- Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico