A friend and I completed our PADI classroom and enclosed water part of the certification process in December in the states. Our goal was to complete the open water portion of the process when our group went on vacation to Playacar in January. After extensive research and sending a ton of emails to many of the diving shops in the area I booked with Reef Quest Divers. The wide variety of great reviews that they received impressed me and since I basically held my life in this guys hands I wanted to make sure we had the best that there was to get us thru the certification process.
I emailed Steve and he quickly replied to all my questions about the certification process. It takes a leap of faith to book something as critical as your open water certification with someone you have never even met but the reviews from Tripadvisor along with Steve’s quick and through responses to my email inquires made me go with my gut and book with Reef Quest.
The day of the day arrived and we lugged all of our equipment over to the dive shop where we got to finally meet Steve. My friend Chuck is kind of special and brought the binder to his dive book with him but apparently never actually put the dive book in the binder. Steve worked thru this and took him out as a discover diving student and we worked thru our first 2 sets of skills in our first 2 open water dives.After we got back Steve sent an email to the place where we had taken our classroom and pool part of our certification process to obtain information on Chuck’s training so he could get his certification completed. I thought that Steve went above and beyond trying to help Chuck with this. I know some places would have been sorry for your bad luck maybe next time we can help but not Steve.
The crew on the boat is great!! I was really not looking forward to carrying my equipment and the air tank to the boat but the boys took care of everything. After getting my octo and BCD hooked up to the tank we set our equipment to the side and one of the boys carried everything down the beach and to the boat, all I had to do was bring my mask, snorkel and fins. The boys are trained on how to hook your equipment up and they even change your tanks for you between dives and help you get your BCD / tank on in the boat.
On the second day of diving Chuck who has a mustache had gotten quite a bit of water in his mask. He kept breathing in tiny bits of the salt water because of this leak and with the rough water on our second day Chuck proceeded to get violently ill during our first dive. Once again Steve was great about this! He was able to help him thru it and we were able to finish our final 2 dives and receive our certification.
I was very impressed that we were the only 2 that were diving those 2 days so we got the best personal attention you could imagine. Steve even took the time to teach us how to use the dive tables so we don’t have to rely on our dive computers if there would happen to be a malfunction with the unit.
3 other people in our vacation group have decided that they would like to go scuba diving now and are planning on doing their open water dives with Steve next year. My 15 year old daughter wants to scuba dive and I know that this is the only place that I would ever consider having her do her open water certification.
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