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“Waiters lie and food awful” 1 of 5 bubbles
Review of Los Rancheros

Los Rancheros
Ranked #308 of 1,217 Restaurants in Playa del Carmen
Cuisines: Latin, Seafood
More restaurant details
Restaurant details
Good for: Scenic view, Bar scene, Local cuisine, Families with children, Kids, Large groups
Dining options: Dinner, Lunch, Drinks, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Dallas, Texas
1 review
“Waiters lie and food awful”
1 of 5 bubbles Reviewed December 23, 2012

Awful, rubbery lobster. Cold nachos, with old tasting beef. Ordered snapper grilled and when it arrived obviously fried the busboy agreed it was fried, but when we asked to speak to head waiter (big guy), he lied and said it was grilled. Would not exchange it for the correct order. To make things worst, they added a 10% up charge to the bill for the kitchen etc. we always tip at least 20%, but after this awful meal we were not planning a tip. We're forced to pay one anyway. Would. Ever go back.

  • Visited December 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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446 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
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Canada
Level Contributor
81 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“YUM!”
5 of 5 bubbles Reviewed December 20, 2012

You must try the fresh table side made guacamole with your nachos! Absolutely delicious! Great location right by the pier near the end of 5th Ave.

Visited December 2012
Helpful?
Thank doucesgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
65 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Wouldn't go there again if you paid me”
1 of 5 bubbles Reviewed December 19, 2012

Food is bad, service isn't much better, but they hound the hell out of you off 5th ave to come in and try theire "fabulous place and view". If you like a view of the rooftops next door, you'll love it...

  • Visited December 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
172 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Los Rancheros--Excellent Service, Food OK”
3 of 5 bubbles Reviewed November 30, 2012

Obviously hit this spot at other than prime time--a Sunday evening when only a few tables were occupied. The wait staff could not have been nicer or more friendly but cannot comment how much that was due to the fact that the restaurant was relatively empty. The decor is quaintly Mexican and nice although lacking the ambience of other places we visit (although primarily in Cabo rather than Cancun/Playa del Carmen area). The drinks were 2 for 1 with one of them quite good, the other very watered down and lacking in both flavor and liquor content. I had the shrimp tacos and my husband ordered the whole red snapper. Both were just fine but not outstanding. The shrimp tacos far less memorable than those I enjoy in Cabo. This was the first time my husband tried a whole fish so we are not good judges on its merits in comparison to that served elsewhere. He ordered it deep fried and would definitely not do that again. Despite the fact that we were not wowed by the food, the kindness and eagerness of the staff made it an enjoyable evening.

  • Visited November 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank mitravel206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great Lunch”
4 of 5 bubbles Reviewed November 25, 2012

We are frequent visitors to the area and first time diners at Los Rancheros. We had a great meal and will return again God willing. We stumbled in after and afternoon of shopping on 5th and it was great!

  • Visited November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank rkatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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