The Luna Maya was comfortable and close to the action of Playa Del Carmen. The grounds and pool were well cared for and beautiful, and the off street parking for the unit was a big plus.
BUT, if you are a Senior, there are a few things you need to know. The unit is at the top floor of the building and counting from the garage, it is three long flights of stairs without handrails. Something that should be mentioned when you identify yourself as “Seniors” to the manager. Not happening. When I asked about an elevator I was told “Bob, this is Mexico!”
Next, renting a car in Playa is a “ripoff” especially if you use Hertz. I would never do it again. Most activities you schedule will pick you up at your place (partly because parking can be such a problem in town). City buses are available, and if you travel to Tulum, there are many nice comfortable shuttles going back and forth between there and Playa and probably on to Cancun. Just wave and they pull over.
Playa is no more “a sleepy little fishing village”. The hawkers and vendors are numerous, clever, and at times annoyingly aggressive. If I were to ever go back, I’d probably opt for a big resort with its own beach and everything provided. Too bad.
Last but not least. The unit has a book of info. Including extensive restaurant recommendations. Be warned that it is “fixed”. An excellent Italian restaurant across the street is ignored as are two fantastic taco stands up CTM street two blocks. I suspect that the listed businesses paid or gifted someone to be included. Sorry for being that way, but it screams of unfairness to these businesses.
I'm sorry for taking so long to write this review about our stay in Luna Maya, so I hope that this review will help you choose this place. We were greeted by the business partner of Bjorn, and he was very helpful in explaining the rules of the condo, as well as making us feel comfortable. As far as the condo, it was very nice and comfortable. We only stayed in it once we returned from a day of having fun, but it felt like a home away from home. The location was awesome, close to the 5th Avenue shopping district, as well as the beach which was literally 100-200 meters away. My family and I had a wonderful stay, and I would recommend this place for anyone.