Did this trip with my wife In early June and had a really good time.
Our tour guide was Liah and she was excellent. We did not make a reservation in advance and chose to do this tour on a rainy day since it was underground, and we did not regret it. The tour lasted a few hours and was very educational and interesting. Our tour guide was amazing, and she even did the tour in 3 languages. The caves were beautiful, the water was amazing and we had time to swim around , pose for photos and they even served us food once we were done.
The facilities were good to, to change, lock up your valuables and belongings, and they give you all the equipment you need. (wet suit, water shoes, helmet with a headlamp)
Do this tour! But i would do it on a rainy day if possible because its one of the few things you can do in all weather. Ask for Liah ! Although i'm sure the other guides are good too.
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