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“The underworld!”
Review of Rio Secreto

Rio Secreto
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Mexico reveals its newly-discovered underground river: Very few places in the world boast conditions that make it possible to witness the extraordinary beauty of an underground river. Rio Secreto is a fantastic journey into a unique system of underground rivers and ancient caverns that reveals both the astonishing interaction of time within the interior of our planet and the miraculous existence of our lives. Come and experience this magical journey with us on your next vacations in Mexico.
Useful Information: Activities for older children
Reviewed June 7, 2013

Pablo our guide was very good. this place was beautiful! The tour wasn't rushed at all. Well worth the money. Be prepared for steep picture prices at the end of the tour, but they are worth it! You'll regret not having them to show family and friends. i would have done it again the next day.

1  Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Secreto M, Manager at Rio Secreto, responded to this reviewResponded June 18, 2013

Thank you Sam B for visiting us at Rio Secreto. We are so pleased you had a great time and that you could share this amazingly beautiful underworld with us. Where are your photos? We would love to see them and we look forward to welcoming you back the next time you are in the Riviera Maya.

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in 258 reviews
"water shoes"
in 529 reviews
"wet suits"
in 229 reviews
"visited rio"
in 93 reviews
"secret river"
in 80 reviews
"our tour guide"
in 410 reviews
"cave system"
in 134 reviews
"underground river"
in 299 reviews
"natural wonder"
in 76 reviews
"alfredo"
in 192 reviews
"professional photographer"
in 78 reviews
"complete darkness"
in 44 reviews
"cave experience"
in 39 reviews
"hard hat"
in 39 reviews
"stalactites and stalagmites"
in 106 reviews
"bumpy ride"
in 57 reviews
"unique experience"
in 126 reviews
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2,966 - 2,970 of 6,444 reviews

Reviewed June 6, 2013

We've been to the area six times and were finished with zip lining and jeep tours and wanted to see something totally natural. This place is just amazing and so wonderful for preserving the caves and underground rivers. Our guide was very knowledgeable and obviously loved it. The last part of the tour is swimming/floating in beautiful underground pools that is just breathtaking. The lunch that followed was fine. We rent cars when we are here and so our admission was just about $65 per person - which I don't mind at all as the profits go towards preserving this natural wonder.

1  Thank skimama74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Secreto M, Manager at Rio Secreto, responded to this reviewResponded June 11, 2013

Hello skimama74. Thank you for choosing the Rio Secreto experience this time round on your vacation. We can´t believe it took you 6 visits to the Riviera Maya before coming to visit us. We are glad you did and are so pleased that you had a great time and especially, that you enjoyed the floating part. It really does give you an opportunity to be able to admire these spectacular formations. We operate 3 unique routes in Rio Secreto and would love to have the opportunity to show you a new one the next time you are here on vacation.

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Reviewed June 4, 2013

Excursion was great. Bought the $70 dvd - took it home, put it in my laptop - AND IT WAS BLANK!!!!!! called them - but no response. All I want is the memories or my $70 back!
Please advise them to provide my money or dvd before you buy yours. The excursion was tremendous - very disappointed!!!!!!

1  Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Secreto M, Manager at Rio Secreto, responded to this reviewResponded June 6, 2013

Dear Randy H.
Thank you for visiting us at Rio Secreto and we are so pleased you had a great time with us. I am truly sorry that you experienced a technical problem with your photo CD. It is unfortunate that you did not get hold of us to fix the problem. We have had over 300,000 visitors to the Rio Secreto Nature Reserve, most of whom have purchased photo CD's without any problem. I will be mailing you directly in order to obtain your postal details and have your CD sent immediately.
Kind Regards

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Reviewed June 2, 2013

Visited Rio Secreto for the second time, this time with a group of eight family members. They gave us eight our own group, which was great. If you like nature and like series like BBC earth and National Geographic, this is a must see. The caves are very beautiful and to actually being able to swim through them makes this an unique experience. You just can not compare this with any other cave system, because most of them are also accessible with a wheelchair and lack the experience.

Hector was our guide and he did a great job. Besides overwhelming us with information about the underwater system he was also a very funny guy.

I would suggest bringing your own water shoes. Cameras are not permitted, even if your camera is better than what the crew uses you would never create pictures like the ones available, as you 'll lack the lighting created by all the external flashes. Furthermore you can't expect the group to wait while you are taking pictures. I do think that the pricing on the pictures is a bit rough. However, if they are really the non profit organization that they say they are, I'm fine with that.

1  Thank VincentvanR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Secreto M, Manager at Rio Secreto, responded to this reviewResponded June 5, 2013

Thank you so much VincentvanR for visiting us for a second time. We are so pleased it was once-again an amazing experience! It is clear that Rio Secreto has had such a profound impact on your life and we are so pleased you could share this unique experience with your eight family members as well.
With regard to our non-profit, it is called "Centinelas del Agua" ("Guardians of the Water") whose primary objective is the protection of this unique underground river system and the promotion of sustainable management of our freshwater resource on the Yucatan Peninsula. Please keep in touch on Facebook to see what we're up to.

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Reviewed June 1, 2013

booked through carnival for about $100 each. So worth it. Our guide Carine,originally from France was awesome. I can't imagine there was anyone better. Very environmentally cautious. saw bats in their natural environment. Everything is provided. I did not need a wetsuit and was just annoyed by mine the whole time, I wore it folded half down. The formations were just stunning. You can not take your own camera.so of course they get you with the pictures. We bought just the pictures, I think it was worth it to come home and show the kids. The snack lunch was delicious and very filling! Absolutely no time for anything else in your day.

Thank Jamaica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Secreto M, Manager at Rio Secreto, responded to this reviewResponded June 4, 2013

Thank you Jamaica H for visiting us at Rio Secreto. We agree that this underground river is breathtakingly beautiful and the stalagmites and stalactites are spectacular. We are so pleased that you had a great time with us. We really hope that the next time you are in the Riviera Maya you will come and visit us again and be sure to bring your whole family with you.

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