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“Great place for dinner!”
5 of 5 bubbles Review of Carboncitos

Carboncitos
Ranked #36 of 1,234 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: $5 - $30
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget, Romantic, Large groups, Special occasions, Kids, Local cuisine
Dining options: Dinner, Lunch, Brunch, Breakfast, Cash Only, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: ****** We Do Not Accept Credit Cards ******Carboncitos serves authentic Mexican, Mayan, Charcoal Grilled Steaks & Seafood at an attractive price. Be it breakfast, lunch, happy hour, or dinner; it's the consistently delicious meals served that keeps guests returning again and again.
New York City, New York
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great place for dinner!”
Reviewed February 10, 2014

We had dinner there the other night. Excellent food, excellent atmosphere, excellent service and a fun place to go. We will definitely go back again!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this review, February 12, 2014
Thank you Doug for taking the time to write your review

We really appreciate the kind words, we are delighted that you enjoyed your self & had a great dining experience


Thank you for mentioning the staff, they are part of our extended family & they are a large part of our success.

Doug, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera
Owner
Steven Krisztin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,311 reviews from our community

Visitor rating
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Rating summary
    Food
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    Value
    Atmosphere
Date | Rating
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English first
Solon, Iowa
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Civeche stuffed avocados!”
Reviewed February 10, 2014 via mobile

ALL the food here was great but the civeche stuffed avocados were haunting my memory after leaving. (We stayed at the attached hotel, so ate there often) The weight staff was excellent, attentive as well as entertaining! The owners were always present, working away on their laptops and approachable to ask any questions of. I will definitely be back when we're in the area again!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank aeaton10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this review, February 12, 2014
Thank you Aeaton for taking the time to write your review

Yep, Ceviche Stuffed Avacados.......I love them as well. Our chef created them one day, asked us to try them & now they are a fixture of Carboncitos.....one of the secret ingredients....a touch of mango.....so good

We see that you traveled a great distance & we are delighted that we were able to add to your experience

Aeaton, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera
Owner
Steven Krisztin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Not authentic Mexican food”
Reviewed February 9, 2014

We came here because of the great reviews on trip advisor. First, they didn't have any high chair for children. So it is not a family friendly restaurant. We ordered enchilada. It took a while , which was fine. When we finally got our meal. The enchilada was cold and it was the worse enchilada I've ever has. Sadly, I've had better enchilada in NYC! Then when the check came, they told us they didn't accept any credit cards. I couldn't believe a nice restaurant like this had no high chair, do not accept credit cards and food was bad!!! Definitely the worse restaurant I ate at in playa del carmen. I was disappointed.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank angeluvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this review, February 12, 2014
Thank you Angeluvs for taking the time to write your review

We are concerned & I would like to address your comments.

The comment about not being authentic is an untrue statement, some of our recipes go back generations, I am from NY as well & the mexican food there is very different and has been Americanized, just like Chinese food. I have been here 10 years & I can assure you it is as authentic as you can get

Not sure what transpired with the high chair but we have 3, they may have been in use, our apologies for the inconvenience.

As for the credit card, its our choice not to accept credit cards & for many valid reasons, in addition there are 2 signs on the front doors, a sign on our menu board & it is on the first page of the menu in red letters in Spanish & English, as well as on our tripadvisor reviews.

Please understand, I am not trying to be smart, these are the facts & we post it so it is visible & we don"t encounter a problem like this

In NY as well & I have been to many restaurants that are cash only, its not like this is an uncommon situation, many businesses choose not to accept credit cards for various reasons.

Now this is where I am very concerned is the food, I would like to know exactly what was wrong with your dish, we would appreciate your feed back, also did you speak with the waiter or a manager about your meal, we would of gladly replaced it if you were not satisfied


Angeluv, we really are a good restaurant , 1039 reviews with very few bad, and please understand some times mistakes are made, but it doesn't mean we are the worst restaurant .or we deserve the worst review, especially if we dont know.

We are truly sorry that you did not enjoy your self & hope you decide to return & experience what Carboncitos is really about

Owner
Steven Krisztin

Steven Krisztin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
2 reviews
“Best margaritas”
Reviewed February 9, 2014

Friends came across this restaurant as they looked for a restroom as my husband was buying boots. They have the best margaritas and happy hour prices. We also had their ceviche, guacamole, and chorizo with cheese. It was all excellent. We enjoyed getting to know Alejandro!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeanmarieski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Indytraveler”
Reviewed February 6, 2014

Outstanding!!! Great menu, tableside preparation of some dishes and the staff is very attentive. Reasonably priced and great food. Great for Adults or Kids.

Visited January 2014
Helpful?
Thank AdvancedIndytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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