We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Good!”
Review of Carboncitos

Carboncitos
Ranked #37 of 1,333 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: $5 - $30
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Local cuisine
Dining options: Dinner, Lunch, Breakfast, Late Night, Delivery, Reservations, Takeout
Description: ****** We Do Not Accept Credit Cards ******Carboncitos serves authentic Mexican, Mayan, Charcoal Grilled Steaks & Seafood at an attractive price. Be it breakfast, lunch, happy hour, or dinner; it's the consistently delicious meals served that keeps guests returning again and again.
Reviewed January 1, 2014 via mobile

We asked an information booth about good Mexican restaurants in Playa del Carmen and were pointed to this restaurant. I was pleasantly surprised to see they were highly rated by Tripadvisor. I will have to agree. Food was excellent all around. Service was very good although could have been a tad quicker. Bathrooms also need updating and they should start to accept credit cards as they are in an area with a lot of tourists. I would go back to eat there if I had a chance. Highly recommended.

Thank DeSmetguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this reviewResponded January 6, 2014

Thank you Smetguy for taking the time to write your review

Well we are delighted that we came highly recommended & that we met your expectations.

Yes, I will agree with you although our bathrooms are very clean they could use an update & we wer trying to do this before high season, but un fortunately we were so busy, so we will have to wait until low season, but thank you for the feedback.

As for the credit cards, Playa is a high volume tourist area & there is quite a bit of credit card fraud, where the tourists actually use bad cards, stolen or just report they are stolen, then there are the banking fees & bank comissions for the cards which are almost double here, then we would have to raise our prices , so we chose instead not to accept Credit cards

In addition, the gov. here is a little crazy, we have a corporation name & then a business name, so our corp name is sweat & tears but our business name is Carboncitos, many people cancel their charges because they have no idea who sweat & tears are, then we are left to battle with the bank & it never turns out well.....believe me, it is very frustrating & complicated to do business here so we hope you understand

Enough of all this mumbo jumbo, we are justhappy that you enjoyed yourself & thank you for the recommendations

Smetguy, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera
Owner
Steven Krisztin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,452)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,113 - 1,117 of 2,452 reviews

Reviewed December 29, 2013

My husband and I decided we would try a new place to eat this visit to Playa. We choose Carboncitos and it ended up to be a good choice. Food was very good, service was very good, but they were out of cheese. Can you believe it? Out of cheese? Given that set back everything was delicious! They even serve your drink on their heads, but then you have people trying to copy it and all kinds of water bottles falling on the ground, crazy! We definitely recommend this restaurant as a must visit when in Playa.

    • Value
    • Atmosphere
    • Service
    • Food
Thank PlayaTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this reviewResponded January 6, 2014

Thank you Playa Travelers for taking the time to write your review

So sorry about the cheese, we have been going through so much food due to a high turnover and it has been difficult to keep up on the ordering, but stll, this should not have happened, so please accept our apologies

We really appreciate the kind words ,even with the set back & we are delighted that we were able to help create a great dining experience for you & your husband.

Thank you for unserstanding

Playa Travelers, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera
Owner
Steven Krisztin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013 via mobile

Simply delicious. Much better than the food at our resort, it was nice to have something hot and fresh to eat for once. The tortilla chips are excellent, although it did take awhile to get our appetizers. I had the regional Maya plate and it was sublime.

Thank jr18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this reviewResponded December 28, 2013

Thank you Jr for taking the time to write your review

We really appreciate the kind words, we are delighted that you enjoyed your self & had a great dining experience

Glad you enjoyed our regional Mayan dish.... we just added several new Mayan dishes to the menu..

Jr, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera


And Please, dont forget....Hotel Cielo & Carboncitos are approaching their "10 YEAR ANNIVERSARY !!! "

Keep checking in on us at Face Book, Hotel Cielo Playa del Carmen or our Hotel Cielo website …. wait until you see what we have in store for YOU !!!

We will be Celebrating the whole Entire Year with specials….it’s gonna be BIG !!!!
Owner / Manager
Steven Krisztin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013 via mobile

There were 6 of us so we had to put our name in and wait a half hour but it was definitely worth the wait! The servers were so friendly and entertaining and served drinks on their heads! Most of us had mexican food which we all enjoyed and my husband had the Mayan dish and loved it! Would definitely recommend this place!

Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this reviewResponded December 28, 2013

Thank you Amanda for taking the time to write your review

Our apologies about the wait but we are glad you thought it was worth it.

Thank you for mentioning the staff, they are part of our extended family & they are a large part of our success.


Amanda, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera


And Please, dont forget....Hotel Cielo & Carboncitos are approaching their "10 YEAR ANNIVERSARY !!! "

Keep checking in on us at Face Book, Hotel Cielo Playa del Carmen or our Hotel Cielo website …. wait until you see what we have in store for YOU !!!

We will be Celebrating the whole Entire Year with specials….it’s gonna be BIG !!!!
Owner / Manager
Steven Krisztin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

I brought a group of 30 people to have dinner at Carboncitos. Management and staff were incredibly accommodating and super easy to work with. The food and service was impeccable. I am picky (especially with 30 people in tow) and it was a truly perfect experience. I did my research and I am super happy we landed here. Price was totally fair for all the drinks and deliciousness we enjoyed. Each person had a fantastic meal no matter what they ordered on the menu. Thanks Caroboncitos and Hotel Cielo for hosting us! It was a magical night. And thanks TripAdvisor reviewers for guiding me to such a great find. I highly recommend Carboncitos to anyone.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Colleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCielo, Owner at Carboncitos, responded to this reviewResponded December 23, 2013

Thank you Colleen for taking the time to write your review

We are delighted that you & your group enjoyed your selves & had a great dining experience

Thank you for the recommendations & we really appreciate the kind words

Colleen, we know there are many restaurants in Playa del Carmen, so thank you for choosing Carboncitos & we look forward to seeing you when you return to the beautiful Mayan Riviera


And Please, dont forget....Hotel Cielo & Carboncitos are approaching their "10 YEAR ANNIVERSARY !!! "
Keep checking in on us at Face Book, Hotel Cielo Playa del Carmen or our Hotel Cielo website …. wait until you see what we have in store for YOU !!!
We will be Celebrating the whole Entire Year with specials….it’s gonna be BIG !!!!
Owner / Manager
Steven Krisztin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Carboncitos also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Carboncitos? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing