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“4th trip to Playa and 4th time staying at Royal Palms”

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Royal Palms Condominiums
Toronto, Ontario, Canada
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“4th trip to Playa and 4th time staying at Royal Palms”
Reviewed June 3, 2012

We have been fortunate to stay at the Royal Palms on 4 occassions. We have stayed with a group and have taken time out for ourselves as a couple..We have stayed in 3 different condos and have enjoyed our stay, in each unit. The staff/management have been great and we always feel welcomed and at home

  • Stayed March 2012, traveled with friends
    • Value
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Helpful?
Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

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Rating summary
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Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 1, 2012

This is the second time I stayed at Royal Palms. First time in #3 and this time in #6. Again everything was excellent. The condos are very well maintained and management is superior. I travel to Playa regularly and will stay at Royal Palms whenever possible. It is a perfect place for single, couples, or familys. The location is perfect, between 5th and the beach.

  • Stayed May 2012, traveled solo
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Helpful?
1 Thank obillyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dartmouth mass
Level 2 Contributor
1 review
Reviewed June 1, 2012

ive rented 3 times at royal palms, location is excellent, it is very clean and decorated all so beautiful.i wouldnt stay anywhere else.i couldnt say enough about this place, staff are all great, they go above and beyond for their guests. the best place to stay in playa.

Room Tip: all the rooms here are beautiful, it doesnt matter what room i have to stay in because there isnt a...
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  • Stayed February 2012, traveled with friends
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Helpful?
Thank brendaglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 1, 2012

Me, my partner and our four grown daughters (ages 20-29) stayed in unit #7 and it worked out perfectly. With it's three bedrooms and three baths, it was the ideal size. We enjoyed barbecuing on the roof top deck and the close proximity to the beach. The location on fifth avenue worked well for the girls, for shopping and clubbing.The unit itself was clean and furnished very tastefully and the building and staff were excellent.

Room Tip: Unit 7 is across the street from a bar, so if you're sensitive to noise it may not be ideal for...
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  • Stayed May 2012, traveled with family
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Helpful?
1 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 6 Contributor
195 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed May 12, 2012 via mobile

We rented #7,8 and 9 for a group and had a wonderful stay. The location is one of the best in Playa being right off 5th in the newer North end and just 2 blocks from Mamitas Beach. Very upscale & well maintained condo's complete down to beach towels & coolers! Numbers 7 & 8 have rooftop decks with both 5th ave. & beach views, grills and hot tubs! Havent stayed at an all inclusive since we found this place!

  • Stayed May 2012
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Helpful?
1 Thank DallasBchbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 7, 2011

Based on Trip Advisor reviews, we booked an eight-night stay at Royal Palms, a visit that bridged Halloween. The facility is very well managed by Dave, Claudette and Juan. It is very clean and our unit was exactly as advertised. It was a great value.

The only issue we had was that Unit 11's bedrooms are adjacent to 5th Avenue and there is a bar across the street that is incredibly noisy until 2 a.m. in the morning. The noise permeates the bedroom windows and doors of Unit 11 making it virtually impossible to go to sleep until the bar closes.

We ended our stay two days early because of the situation. Management was sympathetic to the situation and even offered to move us to a smaller condo away from the noise, but we had already re-scheduled our flights. They are also working to get the owners to upgrade the glass in bedrooms so it is not so noisy.

If noise is not an issue and you stay up late, I would highly recommend this condominium. Internet access is good, wired or wireless. The condos are located at the north end of 5th Avenue and walking distance to many excellent restaurants. Our favorite restaurant was Como Como – not to be missed, but make sure you get reservations.

Our older sons stayed in Unit 9. It has no noise issues and was a great value – one bedroom with a foldout couch. They arrived just as Hurricane Rina was about to hit Playa, and Dave and Claudette made a special trip to the grocery stores to stock them up on food and drinks before they arrived because the stores were closing for two days. That is what I would call ‘incredible’ service.

If the owners of the penthouse units address the noise problems by improving the glass in the bedrooms, we will return.

  • Stayed October 2011, traveled as a couple
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Helpful?
9 Thank Flatuator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royalpalmscondos, Manager at Royal Palms Condominiums, responded to this review, January 8, 2012
Thank you for your very honest review of the Royal Palms condos. We are really pleased to advise that we have just completed the installation of double paned hurricane glass in the master bedroom. This made an incredible improvement on the noise coming from 5th Ave. What a difference!

We would like to extend an invitation to you and your family to stay with us on your next visit to Playa del Carmen. We are confident that you will sleep soundly during siesta as well as bed time.

Regards,
Claudette Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
denver, co
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 3, 2011

We've stay here on ayearly basis! It is a great location. Condos are large and clean. The staff is very helpful. We don't stay anywhere else when visiting Playa! Highly recommended.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank peatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Palms Condominiums

Property: Royal Palms Condominiums
Address: 26th Street And 5th Avenue, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 204 Specialty Lodging in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Palms Condominiums 4*
Number of rooms: 10
Official Description (provided by the hotel):
The Royal Palms features our high-end, luxury collection of private homes for rent.The Royal Palms is a boutique collection of 10 private condo homes, each offering a vast and unique array of amenities and serviced by Playa del Carmen's leading vacation condo rental company, BRIC Vacation Rentals. The Royal Palms offers 1, 2 and 3 bedroom homes, available for weekly and daily rentals with the benefits of hotel like service. ... more   less 
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Also Known As:
Royal Palms Condominiums Hotel Playa Del Carmen
Royal Palms Condominiums Riviera Maya/Playa Del Carmen, Mexico

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