I recently stayed at the Hacienda Tres Rios in Playa Del Carmen and the hotel experience was taken to the next level due to the hospitality of Dilber and Rico Suave (I wish I had his real name). During Casino night....Dilber provided the "plau money" and he partnered with me during the game of 21!!! He was so friendly and made the Casino Night even more fun with his smile and engagement. Every time we saw him, he asked if my family and I ( I traveled with my Uncle, Aunt, and husband) were OK and if we needed anything! He is AWESOME!
Rico Suave also made the visit fun through the events. He made us feel so welcome and he has a fun personality that made us all feel welcome. it truly made a difference for our overall stay. You have 2 gems in these gentlemen as they know how to connect with people and ensure your guests are having a good time along with ensuring their stay is comfortable!
To Rico and Dilber.......Thank you for your WARM HOSPITALITY! You made the stay fun and made us feel welcomed! I thank you!
Shimane Newman (Niece of the Scotts)
- Official Description (provided by the hotel):
- Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico