we spent 1 very rainy week in September 2013 at Hacienda Tresrios. Despite the bad weather our stay was very pleasant. The food drinks, and services were great! Concierges Anna and Hector, bell boy Silvestre, water aerobics and canoe instructor Janina, and everyone else made sure that our stay was delightful. We liked the Mexican r-n and Hacienda Grill the most. I would suggest trying the breaded grilled shrimps in the Hacienda Grill. Out waiter Captain Rodrigo Caro was very nice and helpful. Generally almost all seafood dishes were very good. Unfortunately I cannot say the same thing about steaks. The buffet has a good variety and the food is always fresh and tasty. Our room was very clean and beds were well made every day. The grounds are gorgeous, and the pool is big and nicely designed. The water in the pool does not smell chlorine unlike other resorts. This resort has unlimited supply of beach towels. You do not need a voucher, or special card, or even signature to get as many towels as you need. The worst part of the resort is a beach which is not swimable. The water is very muddy. It is a shame that such a good hotel has such a terrible beach.
- Official Description (provided by the hotel):
- Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico