Just returned from a week at this very pretty resort. We had an amazing third floor 2BR unit (2301-2302) which was honestly one of the nicest we have ever stayed in, and we have travelled to alot of really nice resorts. I will agree with previous trip advisor reviewers and say that the staff at this resort is there to please you. They take tremendous pride in their resort and are sincere and special people. The resort is somewhat isolated even though only 6-8 miles from Playa Del Carmen. We rented a mini van for the 6 of us and it was $200 USD for the day. Seemed expensive to me. We had the all inclusive for the week and were pleased with the quality of food prepared. Room service took about an hour which was a little disappointing, although all of our requests for the mini bar and towels were immediately answered. I thought the beach beds were great, pools were beautiful, and the ocean was not as disgusting as previous reviewers led me to believe. There is mangrove tree residue in the water which makes it seem not as clean near the shoreline. The drinks were great and the top-shelf liquor made the men in my party happy.Rio Secreto is a must-do.Buffet choices were great but some of the food choices were not as hot as I would have liked. We travelled on an RCI exchange with HGVC and were treated like royalty. Our personal concierge Luis was tremendous as was Ruben G. In fact all of the staff was great!
- Official Description (provided by the hotel):
- Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotwire, Travelocity, Hotels.com, Cancelon, Jetsetter, TripOnline SA, Cheap Tickets, Evoline ltd, HotelQuickly and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico