“Had an amazing week,We are very happy we stayed at Hacienda Tres Rios and would definitely return, rooms are spacious & clean.
Service- From checkin , Leticia & Erica E-concierge and Luis who unselfishly offered to go w/ me & my 4yr. old for kayaking so my daughter could experience this was above &beyond . Travelling with a kid can be something of a challenge but w/ the help of Monica & Tania fr. Kids Club looking after fr 10am to 6pm everyday,precautions are taken to keep the children safe & active this 2 ladies did a great job I was able to enjoy my vacation . The staff was so helpful, I will never forget Carlos Perez his area is at Forno AYB did everything to please us we call him "White Tea" offered me a tea & I ask him what kind of tea they have he said "black tea, green tea, orange tea i started a joke & ask him for a white tea he paused for a while then came back to our surpirse he gave me a cup w/ hot water (color white) we started laughing this guy has a good sense of humor. We came stressed and tired to the hotel, but left rejuvenated and happy.
- Official Description (provided by the hotel):
- Luxury and sustainability create unforgettable vacation experiences at Hacienda Tres Rios, an all-inclusive resort located in the heart of the Riviera Maya. Nestled in a 326 acre pristine nature park, this natural paradise boasts three fresh water rivers and 10 cenotes (natural occurring sinkholes) and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios resort brings together luxurious accommodations, gourmet dining and a wealth of activities on the shores of the spectacular Caribbean Sea in the Riviera Maya.The resort's 273 spacious suites feature a modern design inspired by the Mexican hacienda style. Each suite features 300 thread-count Egyptian cotton linens, extra thick luxury mattresses and a pillow menu. Most suites also have a Jacuzzi for two and spectacular views of the Caribbean Sea. Designed to ensure you never run out of dining choices, Hacienda Tres Ríos resort offers countless options; private dining alternatives, a sommelier (wine steward), 24-hour room service and a variety of specialty restaurants ranging in taste from Italian and Mexican to French and Asian cuisine. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico