We arrived at HTR on Nov 10 and were met by Oswaldo who was exceptional. Our studio room was clean and the bar fridge stocked. Thank god after a 2 hour wait trying to get through immigration. Mauricio and his staff at the Alebrije Restaurant were outstanding. Graudacino made our stay special. Samuel, Gregorio and ismael at the Pool Grill were gracious and remembered us from our previous stays. All the restaurants were fabulous and you will enjoy them all. The only glitch we had our entire time was at the Italian Restaurant. Rene appeared that he was doing us a favour by serving us. However, Mathieu an intern made up for the short comings. Take the time see the cenotes on the property and visit Playa. The residents were inviting and marvelous hosts.
GO to HTR.
- Official Description (provided by the hotel):
- Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico