The Haciendas Tres Rios was a vacation to remember. My wife and our friends were treated with high quality service from the time we arrived and met our valet, Orlando. We were introduced to a studio bedroom, the bathroom was huge and the beds luxurious. My wife requested extra pillows and were given orthopedic side sleeping pillows. We had dinner at the Mexican Restaurant with our waiter Armando who was excellent.
The three pools were clean and encircled with palm trees and service was not an issue with our servers, Jorge, Cristan, and Ignacious. All were polite and worked hard to provide excellent service. We had breakfast daily at the pool bar cafe and Claudia ensured service was top quality.
I recommend everyone take advantage of the on sight tours. Mira and Jennifer provided an educational bike tour of the Cenotes and snorkeling down the pristine river of this nature reserve. We venture to the Mayan Ruins of Tulum which were amazing then off to Playa del
Carmen. The Mexican people were friendly and welcoming. The highlight of the vacation was the Secret River Tour, it was an enlightening experience with our guide Pablo.
Have dinner at the chef's table with Chef Oscar it will be an event.
My wife loved that she was part of the ecosystem were a river flowed right out front of our rooms and we could watch the iguanas and our two buddies Pancho and Mauritizio who area cross between a racoon and anteater.
Love it can't wait to return to paradise.
- Official Description (provided by the hotel):
- Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico