Ok. That is a bold statement, I know. But I have stayed in swanky hotels with their hypnotic little luxuries and have basked in the sense of pampering they create. But truly, nothing can beat the luxury of pitch perfect customer service. Want to feel pampered? Come to Hotel Julamis and experience what should be a master class in how to make your guests feel like a million bucks. Owners Mel and Erid are beyond genuine, intuitively attentive and seem to thrive on attending to every detail of your stay and enjoyment of the city of Merida, the state of Yucatan and its surroundings.
And if you are lured to Hotel Julamis by the promise of this exemplary customer service, prepared to be wowed by the beauty and design of the hotel itself. Formerly a private residence and doctor's office, Hotel Julamis was lovingly and painstakingly renovated by the very capable and talented hands of its present owners, artists in their own right.
Mesmerized by the photo on their website, we chose the Suite De Kabáh. The mural on the wall, painted by Mel, created a feeling of opulence and the furniture tied in perfectly. The room was amazingly spacious, with an a/c, mini-fridge stocked with all you can drink water and sodas daily, and beautiful ceramic tile floors. The bathroom seemed to maintain the look and feel of the original, tiled from floor to ceiling throughout, with a combo shower/tub with plenty of counter space. I loved the feel of this art deco-esque bathroom.
Around the hotel there are plenty of opportunities to kick back and relax in public spaces. On the second floor low slung couches, hammocks and a dipping pool create a lounge-like effect. Perfect for late afternoon napping or late night soak-up-the-still-of- the-evening relaxation. Located throughout the hotel are little nooks and crannies that make you feel like you've stumbled upon a secret that you must share with only your favorite people.
Breakfast, included with the cost of the room, is served each morning in a beautiful courtyard. Fresh fruit, agua frescas, toast and coffee. The perfect breakfast to fuel your day. I also found the location to be perfect. Mid-way between the two areas of Merida that you will want to visit and far enough from the central historic district that you can escape the hustle and bustle and ease into relaxation.
When it came time to check out, my husband and I had a really hard time leaving. We had truly become attached to Mel, Erid, their pets Felix and Kiko and the oasis they created at Hotel Julamis. We are eagerly planning our return. And I stand by my statement, "The best hotel experience of my life so far."
- Official Description (provided by the hotel):
- Hotel Julamis is an urban affordable retreat located within Merida’s Historic District where its personalized service will meet up your expectations and guide your daring explorations throughout Yucatan’s Mayan world, ecological reserves and tranquil beaches. The hotel is composed of two floors accommodating one master suite and 6 standard guest rooms, each with private bathrooms, A/C and mini bars. There is a central courtyard with a lush garden where a complementary… ... more less
- Also Known As:
- Julamis Hotel Merida