Stayed at la Hacienda at the beginning of February.
The hotel is lovely, very stilish and comfortable (was upgraded to executive room with terrace overlooking the pool).
Staff friendly and sweet but maybe not too in charge of the place. I felt like the hotel is concentrating mainly on its looks rather than on offering personalised and confident service. The hotel would benefit from a warmer atmosphere and a bit more specialised staff (one evening I asked to have a drink at the bar but the only member of staff available was not able to do it). Overall very nice with space for improvement.
- Official Description (provided by the hotel):
- Located in the heart of the charming center of the city, Hotel Hacienda Merida is the ultimate high class boutique hotel and self-contained destination. It is an amazing haven of relaxation in the middle of one of Mexico's most vibrant cities. Discover exceptional history, great entertainment, rich culture, while enjoying the peacefulness of this colonial historical monument dating back to 1840. ... more less
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